Job Title
Summary:
The Senior Implementation Engineer plays a key role in delivering integrated software solutions by gathering and analysing requirements, facilitating client workshops, configuring systems, and ensuring successful deployment. This position involves close collaboration with customers and internal teams, producing clear and accessible documentation, and supporting the launch of solutions. The role also includes maintaining compliance with Environment, Health, and Safety (EHS), information security, and data privacy standards. In addition, the Senior Implementation Engineer actively mentors team members, shares expertise, and contributes to building team capabilities in a supportive and inclusive environment.
In this role you will:
Common Accountabilities :
- Has practical experience and comprehensive understanding in their discipline. Understands how their area contributes to the business and supports colleagues developing their skills.
- Contributes to decision-making, anticipates dependencies and consequences in complex scenarios, participates in cross-functional projects, proposes process improvements, and is responsible for individual and team commitments.
- Works independently within an agreed plan, seeking guidance for complex situations.
- Mentor junior team members and share expertise to support their growth.
Additional Accountabilities:
- Gather and analyze functional, non-functional, and system integration requirements, and conduct workshops with clients to discuss solutions.
- Configure software components, such as workflows and business rules, and deliver project documentation, including training materials and system setup guides.
- Guide users through all necessary testing to ensure readiness for system launch and provide initial support after launch.
- Coordinate transition to ongoing support and maintenance teams and analyze customer systems and service requirements.
- Ensure integration of Environment, Health, and Safety (EHS) in all activities, maintain compliance with EHS Policy and Procedures and International Organization for Standardization (ISO) 9001, ISO 14001, and ISO 45001, and complete all required training.
About an Ideal Candidate
- Bachelor’s degree in computer science, Engineering, Information Technology, or a related field. Equivalent practical experience will also be considered.
- Relevant 5–8 years of experience in with requirements gathering, system integration, and software configuration
- Automation testing experience will be an advantage
- Strong communication skills and the ability to work both independently and collaboratively with diverse teams and customers.
- Skilled in identifying solutions to complex challenges, adapting to new situations, and supporting continuous improvement.
- Commitment to compliance with EHS, information security, and data privacy standards.
- Engages effectively with clients, guides users through testing and deployment, and provides clear documentation and support throughout the project lifecycle.
What we can offer you:
- 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
- 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
- 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
- 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
- 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
- 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
- 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
- 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
Join us and take your career to the next level while making a significant impact on product development and user experience!
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
