Top Customer Success Jobs in Edinburgh
As a Fraud Customer Protection Specialist at Chase Fraud Operations, you will be responsible for preventing scams and fraud by developing customer education programs and conducting fraud investigations. The role focuses on protecting customers and the firm from fraudulent activities.
As a Client Advisor at J.P. Morgan, you will lead client acquisition and retention, provide advice on investments and financial planning, and ensure exceptional client experiences through tailored wealth management solutions while adhering to risk and regulatory guidelines.
The Vice President, Client Advisor will lead client acquisition and retention for J.P. Morgan's Private Banking division. Responsibilities include advising clients on wealth management strategies, conducting asset allocation and investment management, collaborating with internal specialists, and maintaining strong client relationships while ensuring compliance with regulatory guidelines.
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As a Customer Services Specialist, you will serve as the first point of contact for customers, offering exceptional service and knowledge about products and services. Your role involves addressing customer queries via phone, email, and messages, adapting your communication style, and handling challenging conversations, including complaints. Your aim is to help customers achieve their financial goals by guiding them appropriately.
As a Quality Coach at Nutmeg, you will be responsible for developing front-line Client Service Associates, reviewing interactions from clients, and ensuring the best outcomes. You will contribute to coaching frameworks, process improvements, and projects for continuous growth. Required qualifications include experience with investments, ISA's, pensions, and working with Salesforce, along with strong communication and analytical skills.
Top Companies in Edinburgh Hiring Customer Success Roles
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