Illumio
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Illumio seeks a Staff Technical Account Manager to establish relationships with key customers, providing advisory and architectural guidance on Zero Trust implementations and Illumio's security solutions. The position involves leading projects, addressing client concerns, and advocating for customer needs within the organization, ensuring customer satisfaction and platform adoption.
As a Senior Customer Success Advisor, you will drive customer value generation through effective onboarding, adoption, and utilization of Illumio's products. This role requires collaboration across teams to improve customer adoption health, manage renewals, and identify expansion opportunities while establishing trusted advisor relationships with key stakeholders.