Top Remote Jobs in Edinburgh

The role involves managing executive and VIP corporate travel with a focus on high-quality service and building long-term relationships. Responsibilities include handling complex itineraries and travel disruptions while maintaining productivity and CSAT metrics.

Own the UK Payroll product roadmap, from requirements and prioritization through development, QA, UAT, beta, and launch. Collaborate with Engineering, Product Design, Sales, and Client Success to deliver impactful customer-facing features. Use user research, data, market trends, and client feedback to guide decisions, track product success metrics, and support growth, retention, compliance, and user experience improvements.

Lead security incident response and digital forensic investigations, act as Incident Commander, monitor and analyze security events, build scripts and automated workflows (Python), use SIEM and cloud (AWS/GCP) tooling, mentor engineers, coordinate cross-team remediation, participate in on-call rota aligned to UK/EMEA hours.

Leads and scales a data engineering team of 8+ engineers, owning data strategy, platform modernization, architecture, reliability, and engineering standards. Partners with product, analytics, and commercial teams to deliver scalable, secure, high-quality data solutions. Responsibilities include coaching, mentoring, roadmap ownership, stakeholder management, performance measurement, and representing data engineering with senior leadership. The role requires technical credibility across cloud platforms, data warehouses, orchestration, modeling, pipelines, infrastructure as code, and CI/CD.

Develop and maintain customer-facing analytical reporting, data pipelines, and data models. Build Python applications, ensure data quality and consistency, collaborate with analytics engineers, and enable business teams to access actionable data. The role also involves cloud data warehouse optimization, infrastructure as code, software engineering best practices, and cross-functional product collaboration within an agile SaaS environment.

The Enterprise Customer Success Manager focuses on engaging and retaining major clients, driving value through strategic partnerships and data-driven insights to ensure customer success and satisfaction.

Leads technical direction for GitLab Professional Services engagements from discovery and scoping through implementation and handoff. Designs GitLab architectures, deploys self-managed and cloud environments, executes source-code and CI/CD migrations, and provides DevOps and DevSecOps consulting. Coordinates customers, partners, and internal teams; creates delivery documentation, automation, training, and reusable implementation assets. The role requires strong technical communication, cloud and on-premises infrastructure experience, Terraform and Ansible expertise, migration experience, and the ability to manage complex customer projects remotely.

Drive enterprise revenue through full-cycle sales, including territory planning, prospecting, consultative selling, negotiation, forecasting, and closing. Manage complex, multi-stakeholder deals with senior IT decision-makers, maintain pipeline health, navigate procurement, and align NinjaOne’s IT operations solutions to customer objectives. Collaborate with sales engineering, customer success, marketing, channel, and SDR teams while meeting or exceeding quota.

Manage critical customer escalations across EMEA, coordinating Support, Engineering, Product, Customer Success, sales, partners, and executives. Establish action plans, communication cadences, stakeholder roles, and resolution milestones. Lead risk mitigation, post-mortems, lessons-learned reviews, and preventive action tracking. Identify recurring escalation themes and drive improvements in products, processes, communication, and operational readiness while maintaining customer trust during high-pressure situations.

Supports customers affected by fraud, identity theft, and data breaches by conducting interviews, assessing incidents, documenting case information, coordinating remediation, communicating with stakeholders, and providing empathetic guidance. The role manages multiple cases, escalates specialist issues, prepares correspondence, and explains available support options. Dutch and English fluency, customer service skills, strong organization, Microsoft Office proficiency, and experience with CRM or case management systems are required.

Supports strategy, governance, roadmap development, commercialization, and operational execution for J.P. Morgan’s EMEA Account Solutions portfolio. Partners with product, finance, treasury, operations, technology, legal, compliance, risk, sales, and implementation teams. Defines requirements and customer journeys, coordinates strategic initiatives, analyzes product and market data, prepares executive communications, maintains risk controls, and supports regulatory changes and client-focused product enhancements.