Top Remote Jobs in Edinburgh

The role involves managing executive and VIP corporate travel with a focus on high-quality service and building long-term relationships. Responsibilities include handling complex itineraries and travel disruptions while maintaining productivity and CSAT metrics.

Serve as a trusted technical advisor for critical infrastructure customers across Europe. Lead onboarding, adoption, workshops, technical enablement, account reviews, and recovery plans while helping customers improve OT cybersecurity maturity and operational resilience. Translate business and security objectives into measurable outcomes, guide platform integration and use-case operationalization, and provide subject-matter expertise on industrial cybersecurity frameworks. Collaborate with internal teams as the customer advocate and travel throughout Europe up to 30%.

Supports third-party risk management by assessing vendor security, maintaining risk registers and control mappings, and communicating technical and program risks. Builds automated and AI-enabled workflows using GRC and procurement platforms, partners with Procurement, Legal, Privacy, Engineering, and Security teams, and helps implement security controls across SaaS platforms. The role also coordinates with auditors and translates technical findings into clear business risks and requirements.

Leads a remote team of 8–12 sales advisors, driving revenue, conversion, quality, productivity, and customer experience KPIs. Responsibilities include coaching, performance management, speech analytics, data interpretation, workflow oversight, scheduling, compliance, onboarding, and cross-functional collaboration with Product, Data, Marketing, QA, and Compliance teams. The role also supports continuous improvement, innovation, and development of future sales and leadership talent.

Provides empathetic support to customers affected by fraud, identity theft, and data breaches. Conducts telephone interviews, reviews and documents case information, assesses incidents, coordinates with customers, clients, specialists, creditors, and government agencies, and guides individuals through identity restoration and remediation. The role manages multiple cases, maintains accurate records, communicates updates, escalates complex matters, and explains available support options. Fluency in Croatian and English, customer service experience, strong organization, Microsoft Office proficiency, and experience with case management or CRM platforms are required.

Manage a portfolio of B2B SaaS customers, driving adoption, value realization, renewals, expansion, and retention. Build account relationship frameworks, lead business reviews and success planning, identify churn risks, and develop mitigation strategies. Serve as a trusted advisor and customer advocate while collaborating with Product, Development, Marketing, and Sales. Provide product enablement, monitor customer health and KPIs, and guide clients on HR trends and workforce technology.

Manage and develop a team of customer success managers serving mid-market and enterprise SaaS customers. Build account success plans, lead business reviews, strengthen stakeholder relationships, protect renewals, drive expansion and advocacy, and reduce churn through customer health analysis. Collaborate with Product, Development, Marketing, and Sales while meeting retention and growth KPIs. Act as a trusted advisor to customers and champion their needs internally.

Develops and manages strategic Global Systems Integrator partnerships across EMEA. Responsibilities include recruiting partners, enabling joint sales, coordinating technical and marketing launches, conducting business reviews, and generating partner-sourced pipeline and revenue. The role requires extensive quota-carrying partner sales experience in cloud or SaaS, strong negotiation and relationship-building skills, technical fluency, go-to-market planning experience, and travel of 40–50%.

Own product positioning, messaging, sales enablement, and training programs across cybersecurity and AI resilience solutions. Develop sales collateral, support product launches, translate technical capabilities into clear market-facing stories, collaborate with Product and Sales, and measure enablement effectiveness. The role is fully remote and supports teams across the UK and US.

Monitor and analyze security alerts, handle incidents across Windows, Mac, and Linux, perform malware analysis, and remotely remediate malicious activity. The role also develops detection and response processes, communicates findings and recommendations to customers, contributes to security procedures, and supports thought leadership through public content and speaking engagements.

Leads a regional pre-sales Solution Advisory team to drive revenue growth, pipeline development, and customer success. Responsibilities include assigning resources, aligning with sales leadership, coaching and developing talent, supporting recruiting and retention, demonstrating Coupa’s platform architecture and integrations, advising prospects on business needs, and scaling best practices across the organization.