Top Remote Jobs in Edinburgh

The role involves managing executive and VIP corporate travel with a focus on high-quality service and building long-term relationships. Responsibilities include handling complex itineraries and travel disruptions while maintaining productivity and CSAT metrics.

Own premium technical and strategic support for enterprise B2B SaaS customers. Build knowledge of customer configurations and business goals, lead planning and training sessions, investigate complex issues, coordinate escalations, and maintain proactive communication. Partner with Customer Success, Product, Engineering, and Implementation teams during critical HR cycles and module launches. Identify recurring issues, improve processes, create documentation, and help enhance support through AI and automation.

Manage client implementations from sale through deployment by gathering requirements, configuring the platform, maintaining project plans, managing risks and dependencies, and escalating delivery issues. Serve as the primary client contact, provide implementation guidance and troubleshooting, analyze operational data for efficiency improvements, and collaborate cross-functionally with Sales, Customer Success, Engineering, Product, and Account teams.

Leads M-Files’ global demand generation and growth engine across regions, segments, and routes to market. Owns pipeline strategy, ABM, digital marketing, website performance, SEO, CRO, events, partner marketing, and SDR/BDR alignment. Drives funnel analytics, attribution, forecasting, ROI, and executive reporting while partnering with Sales, GTM Operations, and Customer Success. Manages a global growth organization, advances AI adoption, and delivers predictable, efficient pipeline and revenue growth.

Manages a Europe-based team of Professional Services Engineers delivering GitLab implementations, migrations, advisory services, training, and customer engagements. Responsibilities include coaching and performance management, overseeing delivery outcomes, monitoring project health and utilization, resolving escalations, partnering with Sales, Customer Success, and Technical Architects, and improving professional services processes and standards in a remote, asynchronous environment.

Leads a distributed team of Site Reliability and Backend Engineers responsible for GitLab.com's asynchronous processing and caching platforms. Owns reliability, service-level objectives, capacity planning, incident response, on-call operations, Redis upgrades, operating system patching, deployment architecture, and migration to a durable workflow engine. Manages hiring, development, quarterly planning, roadmap execution, and coordination across globally distributed teams.

Provides empathetic support to customers affected by fraud, identity theft, and data breaches. Conducts incident interviews, reviews and documents case information, assesses needs, coordinates with customers, clients, specialists, creditors, and agencies, explains remediation options, manages expectations, and escalates cases requiring specialist assistance. The role requires fluent Dutch and English, strong organization, accurate recordkeeping, customer service skills, and proficiency with Microsoft Office and case management systems.

Provides technical support for CrowdStrike’s cloud cybersecurity platform. Resolves customer issues through multiple channels, troubleshoots cloud, Kubernetes, container, and Linux environments, identifies root causes, documents bugs, creates knowledge content, and manages escalations. Advises customers on deployment, integration, and maintenance while collaborating with engineering and internal technical teams. The role also serves as a product subject matter expert and drives process improvements and customer-focused technical communications.

Support prospects and customers evaluating, testing, and implementing Apryse document SDKs. Responsibilities include product demonstrations, requirements discovery, technical scoping, debugging customer code, supporting trials and implementations, managing pre-sales technical tickets, and advising on client-side and server-side architectures. The role partners with sales and product engineering, communicates customer feedback, and occasionally supports on-site workshops. Fluent Spanish and professional English are required.

Identify and close enterprise sales opportunities across the DACH territory, targeting organizations with 5,000+ employees. Build executive relationships, manage full-funnel opportunities, execute strategic territory plans, negotiate complex contracts, and drive new business, expansion, and retention. Collaborate with Customer Success, Solutions Engineering, Marketing, Product, Legal, and Deal Desk teams. Use AI-powered sales technologies, GenAI, prompt engineering, and data-driven insights to improve enterprise selling and executive engagement.

Manage a team of machine learning engineers developing credit and lending models for international markets. Set technical strategy, guide advanced ML solutions, partner with product, engineering, analytics, design, and risk teams, and ensure scalable underwriting capabilities. Provide hands-on technical leadership, clarify complex problems, manage trade-offs, and mentor engineers while contributing to Affirm’s long-term machine learning strategy.

Build and maintain Samsara's Cloud Governance Platform across AWS and GCP, focusing on cloud IAM guardrails, automated compliance controls, and software supply-chain security. Implement SAST/DAST and secure CI/CD patterns, design scalable, reliable systems, translate regulatory requirements into automated controls, collaborate cross-functionally, and own components end-to-end while mentoring teammates and shaping the roadmap.