Top IT Support Jobs in Edinburgh

Marqeta is looking for a Staff IT Support expert to join their global team in Warsaw. The role involves resolving complex technical issues, managing support ticket queue, and exceeding customer expectations. The ideal candidate has 4+ years of experience, a Bachelor's degree, and expertise in various operating systems and hardware. Must have strong communication skills in Polish and English.

The Senior Technical Support Engineer I will provide technical support for Flywire's WPM, SFS, and eStore products, collaborate with engineering and product teams, manage tickets from customers, and lead incident management efforts. This role requires effective communication and problem-solving skills, ensuring high-quality support and customer satisfaction.

The IT Technical Support Analyst provides technical support for hardware, software, and network issues, assists users with IT systems, manages support tickets, collaborates with IT teams, and leads technology projects. This role emphasizes user assistance and continual learning in IT fields.

The IT Support Specialist will assist team members with IT-related tasks, manage onboarding and offboarding, deploy hardware, maintain inventory of IT assets, and ensure security of endpoints, while providing training and support.

The Customer Technical Support Engineer at Motorola Solutions provides technical support, troubleshooting, and training to customers. Responsibilities include handling inquiries, performing remote support, managing incident escalation, updating technical documentation, and ensuring service level agreements are met. The role requires effective customer interaction and may involve travel to customer sites for support. Out of hours on-call support is also part of the responsibilities.

The Senior Technical Support Engineer is responsible for resolving technical issues for customers, managing support tickets, and improving support operations at Semgrep. This role involves analyzing customer problems, suggesting features, and contributing to documentation while actively engaging with various teams.

As a Technical Support Tier II - Integration, you will troubleshoot tier 2 customer issues, handle escalations, and address complex reliability problems. Responsibilities include managing technical queries related to cloud integrations, providing effective customer support, and mentoring junior staff.

As a Technical Support Tier II, you will troubleshoot complex issues impacting customers and handle escalations. Your role involves supporting Tier 1 and Tier 2 queries related to 1Password's Extended Services, providing excellent customer service, and contributing to team knowledge.