Top IT Support Jobs in Edinburgh

The IT Support Specialist will assist team members with IT-related tasks, manage onboarding and offboarding, deploy and maintain hardware and software, handle IT inventory, manage endpoint security, and provide training on IT topics. They will also be part of on-call rotations and after-hours support as needed.

As an IT Support Engineer at ZOE, you'll provide technical support for hardware, software, and network issues. The role involves managing identity and access, overseeing onboarding processes, and improving IT applications. You'll also work on automation projects and collaborate on cross-functional improvements, with a balanced focus on support and engineering tasks.

The IT Technical Support Analyst at Kontoor Brands will provide second-level technical support to users, manage help desk tickets, develop user documentation, lead hardware refresh projects and stay updated with new technologies. The role emphasizes customer service and collaboration within the IT team to enhance service delivery.

In this role, you will troubleshoot Tier 2 technical issues for customers, assist in resolving both routine and novel problems related to 1Password's products, and mentor junior staff. Responsibilities include managing customer inquiries, diagnosing issues, and collaborating with different teams to improve service.

As a Technical Support Tier II at 1Password, you will troubleshoot and resolve Tier 2 technical issues related to cloud integrations, manage customer queries, use support tools, and guide junior staff. You will also communicate effectively with customers and contribute to documentation for internal teams.