Top IT Support Jobs in Edinburgh

Provides first-line internal IT support in a Mac-first environment. Responsibilities include triaging and resolving queries, meeting response SLAs, supporting joiner/mover/leaver processes, provisioning equipment and accounts, managing access changes, maintaining asset records, ensuring endpoint compliance, administering SaaS tools, and improving ticketing workflows. The role also provides in-person support at the Edinburgh office and helps new starters.

Leads day-to-day managed services support operations across multiple clients, ensuring SLA adherence, ticket quality, incident and problem resolution, service reporting, risk management, customer communication, and continuous improvement. Coordinates technical teams, manages escalations and major incidents, analyzes service trends, supports governance activities, and promotes ITIL, ISO 27001, and ISO 9001 compliance. The role is remote within Ireland or the UK and focuses on Microsoft cloud solutions and ITSM delivery.

Entry-level apprenticeship providing face-to-face, deskside, and remote IT support to university staff, students, and visitors. Duties include triaging and resolving basic hardware and software issues, installing and redeploying PCs, configuring devices, managing assets, supporting equipment moves and purchases, coordinating contractors, and handling IT equipment disposal. The apprentice will develop customer service, troubleshooting, prioritization, and teamwork skills while completing the Information Communications Technician apprenticeship.

Source 1 Solutions seeks talented professionals in various fields for future opportunities. Candidates should excel in customer-focused environments and enjoy solving challenges in managed IT, solutions architecture, sales, and more.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

The Junior IT Support Engineer provides 1st line IT support, resolves technical issues, manages support requests, and assists with onboarding/offboarding processes.

The role involves supporting IT operations within a chemical industry company, promoting collaboration and opportunity for input from all team members.