Top Tech Support Jobs in Edinburgh

This role involves providing post-sale technical support, troubleshooting issues, documenting solutions, and mentoring junior engineers.

The Technical Support Engineer I provides post-sales support to customers, resolving technical issues, improving processes, and documenting solutions. This role requires strong technical knowledge in IT and cybersecurity.

The Senior Specialist will review regulatory documents, interpret regulations for fund managers, submit regulatory reports, analyze regulatory changes, and perform testing reviews. Strong communication and analytical skills required.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

Provide technical support for nCino products, troubleshoot issues, configure product functions, and contribute to customer success initiatives. Engage with stakeholders to resolve technical challenges and maintain customer satisfaction while participating in training and process improvement.

The Technical Support Engineer will diagnose and resolve technical issues, assist with code-related tasks, and contribute to documentation while collaborating with engineering teams.

The Technical Support Manager will lead a high-performing technical team responsible for incident management, case ownership, and customer communication regarding platform issues and improvements in a SaaS environment.

As a Technical Support Engineer, you will troubleshoot and resolve complex software issues, provide customer support, and collaborate with engineering teams while working with Redis Enterprise software in cloud or on-premise environments.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

Lead and develop US technical support while co-owning Philippines operations to deliver 24/5 support. Manage escalations, partner with Engineering/Product, standardize triage workflows, improve SLAs, leverage observability/tools, and advocate for customers across enterprise integrations and ERP/SSO systems.

As a Technical Support Engineer, you'll assist clients with Java-based applications, troubleshoot issues, and optimize development processes using tools like Docker and Kubernetes.

Serve as the highest technical escalation for Support, diagnose and reproduce complex integration and workflow issues, partner with Engineering, improve escalation processes, and directly support enterprise customers across procurement, ERP and identity integrations.

As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.

The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.