Top Tech Support Jobs in Edinburgh

The Technical Support Engineer will support internal and external stakeholders in resolving technical issues, mentoring teams, and ensuring effective communication across departments.

As a Customer Technical Support Engineer, you will support customers through technical and client relationship skills, troubleshoot issues, and provide training on product operation and maintenance.

As a Technical Support Engineer, you will resolve customer issues, provide technical expertise, manage escalations, and document solutions, while ensuring customer satisfaction in a fast-paced environment.

Provide end-to-end technical support and bug resolution for customers, analyze user feedback, and collaborate with teams to meet customer needs.

As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.

Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.

As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.

As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.

Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.

The Technical Support Engineer provides technical support to customers using Magnet's products via various communication channels. Responsibilities include case management, collaboration with teams, knowledge sharing, and occasional on-call duties.

The Sr. Manager of Technical Support leads a team to provide exceptional support for cybersecurity products, ensuring operational excellence and customer satisfaction. Responsibilities include team development, process optimization, and collaboration with product and engineering teams.

Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

The Technical Customer Support Specialist will provide first-line technical support, diagnose issues, assist in customer deployments, and improve documentation, ensuring exceptional service for EMEA customers.

The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.

As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.

The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.

The Senior Technical Support Engineer will lead customer support for technical users, troubleshoot LLM applications, and refine documentation to enhance customer experience.