Top Tech Support Jobs in Edinburgh

The Technical Support Engineer diagnoses and resolves customer issues, designs scalable support processes, collaborates across teams, and improves customer satisfaction.

The Technical Support Engineer will support internal and external stakeholders in resolving technical issues, mentoring teams, and ensuring effective communication across departments.

The Technical Support Engineer will provide hardware and software support, troubleshoot customer issues, manage tickets, and collaborate with support and engineering teams to enhance the customer experience.

The Technical Support Analyst provides application support, handles customer issues, conducts training, and contributes to software development projects.

As a Technical Support Engineer, you will address customer questions and manage incidents, providing solutions and collaborating with other teams. You'll develop expertise in product areas and manage support tickets effectively, all while ensuring customer satisfaction.

The role involves technical support for failure analysis and lifecycle optimization of mechanical components in wind turbines, focusing on supplier management, stock strategies, and technical standards development.

As a Technical Support Engineer, you'll troubleshoot complex technical issues, collaborate with teams, and provide solutions for customers using Redis software.

The Technical Support Engineer will diagnose and resolve complex technical issues for customers, collaborate with teams, provide solutions, and manage critical customer communications.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

The Technical Client Support Analyst provides support for Service requests, incidents, and changes related to the Security Finance and Collateral Management product, ensuring excellent customer service and problem-solving.

Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.

The Senior Technical Support Specialist resolves complex customer inquiries, provides mentorship, manages software defects, and collaborates with Product and Engineering teams.

Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.

As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.

As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.

Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.

As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.

As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.

The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.

The Senior Technical Support Engineer will lead customer support for technical users, troubleshoot LLM applications, and refine documentation to enhance customer experience.

As a Senior Technical Support Engineer, you'll ensure excellent customer support by diagnosing complex issues, collaborating with Engineering, and streamlining processes.

The Senior Technical Support Engineer II provides top-tier technical support to customers, resolving issues and ensuring seamless product usage. Responsibilities include troubleshooting, collaborating with multiple teams, mentoring, and leading escalation calls.

As a Senior Technical Support Engineer, you'll resolve critical customer issues, perform advanced troubleshooting across various platforms, and collaborate with teams to enhance product stability and customer support processes.

The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.