Top Tech Support Jobs in Edinburgh

The Technical Support Engineer will support internal and external stakeholders in resolving technical issues, mentoring teams, and ensuring effective communication across departments.

As a Customer Technical Support Engineer, you will support customers through technical and client relationship skills, troubleshoot issues, and provide training on product operation and maintenance.

The Sr. Manager of Technical Support leads a team to provide exceptional support for cybersecurity products, ensuring operational excellence and customer satisfaction. Responsibilities include team development, process optimization, and collaboration with product and engineering teams.

Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

As a Technical Support Engineer, assist clients with Java-based applications, troubleshoot issues, and enhance customer experiences with BPM solutions.

Provide advanced post-sales support for Blue Planet products, resolving technical issues, developing automation, and collaborating with teams for product improvement.

As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.

As a Technical Support Engineer at Redis, you'll troubleshoot and resolve complex software issues for enterprise customers, document issues, collaborate with engineering, and provide root cause analysis while advocating for customer needs.

As a Technical Support Engineer at Redis, you will troubleshoot complex software issues, manage customer communication, and provide expert solutions on high-performance database technology, enhancing customer experience and maximizing software value.

Provide end-to-end technical support and bug resolution for customers, analyze user feedback, and collaborate with teams to meet customer needs.

Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.

The Technical Support Analyst provides initial customer support for BeyondTrust products, documenting and resolving incidents while collaborating with a team.

As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.

The Technical Support Engineer provides advanced support for customers using Magnet Forensics software, collaborating with internal teams to improve service quality and maintain account health.

As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.

As a Senior Technical Support Analyst, you'll resolve complex technical issues in cloud applications, focusing on Microsoft SQL Server expertise, client interactions, and cross-functional collaboration.

The Technical Support & Integrations Manager will bridge technical teams and customers, manage relationships with partners, provide documentation, and ensure integration quality for hotel tech solutions.

Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.

The Senior Technical Support Engineer will lead customer support for technical users, troubleshoot LLM applications, and refine documentation to enhance customer experience.

Provide advanced post-sales support for Unified Assurance and Analytics. Resolve technical issues, develop automation, and document resolutions. Collaborate with engineering to enhance products.

The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.