The Customer Technical Support Engineer provides technical support and serves as the main contact for customer inquiries, ensuring system availability and troubleshooting issues for body-worn video systems.

Top Skills: AWSAzureCloudFirewallsMicrosoft Windows ServerNetworkingSwitches

1Password

Technical Support Tier II - Integration

18 Days Ago

Remote

Edinburgh, Scotland

Junior

Cybersecurity

The Technical Support Tier II role provides customer support for integrating 1Password, resolving technical issues, and collaborating with internal teams to enhance service delivery.

Top Skills: Idaas,Iam,Cloud Platforms,Siem,Saas,Openid Connect,Oauth 2.0,Microsoft Entra Id,Okta,Google Workspace,Jumpcloud,Onelogin,Auth0,Rippling,Aws,Azure,Google Cloud,Digitalocean,Docker,Kubernetes,Rest Apis,Python,Bash,Powershell,Siem Platforms,Splunk,Datadog,Ssh,Linux,Windows

GitLab

Assigned Support Engineer / Senior Support Engineer (EMEA)

Reposted 3 Days Ago

Easy Apply

Remote

Edinburgh, Scotland

Easy Apply

Mid level

Cloud • Security • Software • Cybersecurity • Automation

The Support Engineer will assist customers with technical issues, collaborate with multiple teams, create documentation, and provide on-call support.

Top Skills: BashCi/CdGitlabKubernetesLinuxRubyRuby On RailsServerless

Aircall

Manager Technical Support Operations - Remote from EMEA

Reposted 15 Days Ago

Remote

Edinburgh, Scotland

Senior level

Cloud • Mobile • Sales • Software

Lead and manage technical support operations, improving systems and workflows across teams. Responsible for project execution and mentorship in a dynamic SaaS environment.

Top Skills: Ai TechnologiesAPIsCSSHTMLJavaScriptLookerPythonReactSQLZendesk

Semgrep

Senior Technical Support Engineer

Reposted 3 Days Ago

Remote

Hybrid

Edinburgh, Scotland

Junior

Cybersecurity

The Senior Technical Support Engineer engages with customers to resolve technical issues, manages support tickets, and collaborates with teams to enhance support operations and documentation.

Top Skills: APIsBuildkiteCircle CiGitGithub ActionsGitlabJenkinsOwasp Top 10Webhooks

Avaloq

First Level Support Engineer

16 Days Ago

Edinburgh, Scotland

Junior

Information Technology • Consulting

The First Level Support Engineer provides technical support to customers, troubleshooting issues, answering queries, and documenting interactions while collaborating with the team.

Top Skills: Technical SoftwareTicketing Tools