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Top Tech Support Jobs in Edinburgh

Reposted 5 Days AgoSaved
Hybrid
Edinburgh, Scotland
Mid level
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Customer Technical Support Engineer, you will support customers through technical and client relationship skills, troubleshoot issues, and provide training on product operation and maintenance.
Top Skills: AWSAzureCloudFirewallsMicrosoft Windows ServerNetworkingStorage FundamentalsTrouble-Shooting
Reposted An Hour AgoSaved
Remote or Hybrid
Edinburgh, Scotland
Junior
Junior
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Technical Support Engineer, you will resolve customer issues, provide technical expertise, manage escalations, and document solutions, while ensuring customer satisfaction in a fast-paced environment.
Top Skills: Api TechnologiesCrowdstrike Falcon PlatformEdr Event LogsIbm QradarLinuxPostmanQuery LanguagesRegexRestSentinelSiem SolutionsSplunkSwaggerWindows
Reposted 21 Days AgoSaved
Hybrid
Edinburgh, Scotland
Mid level
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will support internal and external stakeholders in resolving technical issues, mentoring teams, and ensuring effective communication across departments.
Top Skills: CcnaCcnpComptia A+LfsMcsaMcseMtaPostgres
Reposted YesterdaySaved
Remote
Edinburgh, Scotland
Mid level
Mid level
Information Technology • Security • Software
Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.
Top Skills: Install SwitchesLinuxmacOSWindowsPowershellWindows Group PolicyWindows Servers
Reposted YesterdaySaved
Edinburgh, Scotland
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.
Top Skills: Customer Service TechnologiesEmail PlatformsInternet Browsers
Reposted 7 Days AgoSaved
Remote
Edinburgh, Scotland
Mid level
Mid level
Software
The Technical Support Engineer provides technical support to customers using Magnet's products via various communication channels. Responsibilities include case management, collaboration with teams, knowledge sharing, and occasional on-call duties.
Top Skills: Salesforce Service CloudTcp/Ip
17 Days AgoSaved
In-Office
Edinburgh, Scotland
Mid level
Mid level
Fintech • Payments • Financial Services
The CRIMS Technical Support Analyst provides Level 2 technical support for front-office investment platforms, ensuring timely issue resolution, system monitoring, and collaboration with development teams to enhance platform features.
Top Skills: Charles River ImsFix ProtocolItilJIRAPowershellServicenowSQLWindows Server
11 Days AgoSaved
Remote
Edinburgh, Scotland
Mid level
Mid level
Database
As a Technical Support Engineer, you'll resolve data protection issues, collaborate with engineers, improve customer experience, and develop knowledge base articles.
Top Skills: Ai ToolsCommvaultDataprotectDellemcNetappNetbackupNfsSmbStraceSymantecTcpdumpVMwareWireshark
18 Days AgoSaved
Easy Apply
Remote
Edinburgh, Scotland
Easy Apply
Senior level
Senior level
Cloud • Software
As a Technical Support Engineer, you'll troubleshoot complex technical issues, collaborate with teams, and provide solutions for customers using Redis software.
Top Skills: Cloud-Based EnvironmentsKubernetesLinux/UnixNosql DatabasesRedisTcp/Ip
18 Days AgoSaved
Easy Apply
Remote
Edinburgh, Scotland
Easy Apply
Senior level
Senior level
Information Technology • Software
The Technical Support Engineer will diagnose and resolve complex technical issues for customers, collaborate with teams, provide solutions, and manage critical customer communications.
Top Skills: Cloud-Based EnvironmentsKubernetesLinuxNosql DatabasesRedisTcp/IpUnix
Reposted 19 Days AgoSaved
Easy Apply
Remote
Edinburgh, Scotland
Easy Apply
Junior
Junior
Artificial Intelligence • Enterprise Web • Machine Learning • Marketing Tech • Natural Language Processing
Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.
Top Skills: APIsCurlJIRAPostmanSalesforceZendesk
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Reposted 19 Days AgoSaved
Remote
Edinburgh, Scotland
Junior
Junior
Artificial Intelligence • Blockchain • Internet of Things • Machine Learning • Software
As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.
Top Skills: APIsAuthenticationAWSAzureCSSGCPGraphQLGrpcJavaScriptOauthPostmanRestSAML
Reposted 23 Days AgoSaved
Remote
Edinburgh, Scotland
Senior level
Senior level
Cloud • Security • Cybersecurity
As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.
Top Skills: APIsAws CloudwatchExtensionsHTTPSQLWeb Technologies
Reposted An Hour AgoSaved
Edinburgh, Scotland
Senior level
Senior level
Artificial Intelligence • Software • Business Intelligence
The Technical Customer Support Specialist will provide first-line technical support, diagnose issues, assist in customer deployments, and improve documentation, ensuring exceptional service for EMEA customers.
Top Skills: HubspotJIRALoomMintlifyRest ApisZendesk
10 Days AgoSaved
In-Office
Edinburgh, Scotland
Senior level
Senior level
Fintech • Financial Services
The Technical Client Support Analyst provides support for Service requests, incidents, and changes related to the Security Finance and Collateral Management product, ensuring excellent customer service and problem-solving.
Top Skills: JavaOracleSQLSql.Net
Reposted 23 Days AgoSaved
Edinburgh, Scotland
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.
Top Skills: Technical Support
Reposted YesterdaySaved
Easy Apply
Remote
Edinburgh, Scotland
Easy Apply
Mid level
Mid level
Database • Analytics
The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.
Top Skills: AWSAzureClickhouseGCPKafkaKinesisRabbitMQSparkSQL
Reposted 5 Days AgoSaved
Easy Apply
Remote
Edinburgh, Scotland
Easy Apply
Mid level
Mid level
Database • Analytics
As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
Reposted 5 Days AgoSaved
Easy Apply
Remote
Edinburgh, Scotland
Easy Apply
Mid level
Mid level
Database • Analytics
The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
19 Days AgoSaved
In-Office
Edinburgh, Scotland
Mid level
Mid level
Software • Database • Hospitality
The role is responsible for technical support, onboarding, and configuration services for customers. It involves troubleshooting networking issues, managing hardware, and participating in project work while ensuring a cohesive customer experience.
Top Skills: CloudtraxMeraki-GoNetworkingOmadaRuckusUnifiWi-Fi
15 Days AgoSaved
In-Office or Remote
Edinburgh, Scotland
Senior level
Senior level
Software
As a Senior Technical Support Engineer, you'll ensure excellent customer support by diagnosing complex issues, collaborating with Engineering, and streamlining processes.
Top Skills: AWSAzureBashCsvDatadogDockerGCPGraphQLIpaasJavaScriptJSONKubernetesMySQLNetSuiteOauthOraclePostgresPythonRest ApisRubySAPScimShellSQLSsoXML
Reposted 15 Days AgoSaved
Edinburgh, Scotland
Senior level
Senior level
Information Technology • Software • Database
The Senior Technical Support Engineer will lead customer support for technical users, troubleshoot LLM applications, and refine documentation to enhance customer experience.
Top Skills: APIsCloud-Native StacksDatadogDockerKubernetesOpentelemetryPythonSdksTypescript
19 Days AgoSaved
Easy Apply
Remote or Hybrid
Edinburgh, Scotland
Easy Apply
Senior level
Senior level
Cloud • Security • Software
The Senior Technical Support Engineer II provides top-tier technical support to customers, resolving issues and ensuring seamless product usage. Responsibilities include troubleshooting, collaborating with multiple teams, mentoring, and leading escalation calls.
Top Skills: AWSAzureDockerGoogle Cloud PlatformIpv4JSONKubernetesLdapLinuxProxiesRest ApiSsl/Tls
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