Top Tech Support Jobs in Edinburgh

As a Technical Support Engineer at CrowdStrike, you'll resolve customer issues with cloud technologies, provide support across platforms, and document feedback, ensuring a high level of customer satisfaction.

The Technical Support Engineer will act as a customer liaison, resolving technical issues related to endpoint security, providing guidance, and ensuring customer satisfaction while documenting feedback and creating knowledge base content.

As a Technical Support Specialist, you will provide technical assistance to customers, troubleshoot complex issues, mentor junior staff, and contribute to knowledge development in a collaborative environment.

The Technical Support Engineer manages client service experience for critical application issues, ensuring service excellence, conducting root cause analysis, and maintaining documentation. The role includes customer engagement, systems maintenance, participation in on-call rotations, and mentoring junior engineers.

The Senior Specialist will review regulatory documents, interpret regulations for fund managers, submit regulatory reports, analyze regulatory changes, and perform testing reviews. Strong communication and analytical skills required.

The Technical Support Engineer supports customers with BeyondTrust products, managing communications, troubleshooting issues, and collaborating with various teams to enhance product and service quality.

The Technical Support Analyst provides technical support and solutions for Objectif Lune's software, ensuring excellent customer service and case management while troubleshooting issues and maintaining product knowledge.

As a Technical Support Engineer, you will troubleshoot and resolve complex software issues, provide customer support, and collaborate with engineering teams while working with Redis Enterprise software in cloud or on-premise environments.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

Lead and develop US technical support while co-owning Philippines operations to deliver 24/5 support. Manage escalations, partner with Engineering/Product, standardize triage workflows, improve SLAs, leverage observability/tools, and advocate for customers across enterprise integrations and ERP/SSO systems.

The Senior Analyst Technical Support role involves planning and installing complex automation systems, providing technical support, troubleshooting, and training for product lines across Europe.

The Senior Analyst Technical Support is responsible for planning and implementing complex automation systems, providing technical support, and developing training for product lines across Europe.

The Technical Support Specialist resolves issues for Remarque Systems, collaborates on software design, and maintains documentation in a life sciences context.

The Senior Analyst Technical Support will implement large automation projects, provide technical support, diagnose complex equipment issues, and conduct training.

This role involves providing post-sale technical support, troubleshooting issues, documenting solutions, and mentoring junior engineers.

The Technical Support Engineer I provides post-sales support to customers, resolving technical issues, improving processes, and documenting solutions. This role requires strong technical knowledge in IT and cybersecurity.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

Provide technical support for nCino products, troubleshoot issues, configure product functions, and contribute to customer success initiatives. Engage with stakeholders to resolve technical challenges and maintain customer satisfaction while participating in training and process improvement.

Serve as the highest technical escalation for Support, diagnose and reproduce complex integration and workflow issues, partner with Engineering, improve escalation processes, and directly support enterprise customers across procurement, ERP and identity integrations.

Responsible for developing, managing, and delivering technical documentation for radar systems, ensuring compliance with industry standards and working with various teams.

The Senior Technical Support Engineer resolves complex customer issues, conducts root cause analysis, mentors team members, and partners with engineering to improve products and support effectiveness.