Top Operations Manager Jobs in Edinburgh

Leads Operations-focused change initiatives from impact assessment through implementation and stabilization. Responsibilities include operational readiness, milestone and workstream management, risk and dependency tracking, stakeholder coordination, regulatory considerations, communications, and process and control improvements. Partners with Operations, Technology, Legal, Compliance, Risk, and Controls teams to ensure procedures, training, support models, and sustainable outcomes are in place for new products, processes, and operating model changes.

Lead strategic improvements, performance management, transformation, and operational excellence across Neighbourhood and Environmental Services. The role oversees complex projects, technology adoption, procurement, contract performance, governance, risk management, and multidisciplinary stakeholder engagement. It requires significant management experience, strong analytical and financial skills, and the ability to deliver organisational change and measurable service improvements across frontline operations.

Manage operational readiness and handover of onshore wind projects into operation. Coordinate with development, construction, operations, contractors, and suppliers to optimize asset performance, availability, reliability, safety, and commercial returns. Responsibilities include risk mitigation, contract management, procurement support, technical document review, operational procedure approval, stakeholder reporting, and recommendations to senior leadership. The role requires onshore wind asset management experience, commercial and contractual expertise, technical assessment capabilities, HSE knowledge, a UK driving licence, and willingness to travel.

Leads daily fulfillment center operations across inbound, put-away, outbound, B2C, B2B, and returns. Manages Area Managers, operations leads, and warehouse associates while maintaining inventory accuracy, operational KPIs, staffing, payroll, budgets, and safety. Oversees WMS processes, ICQA, audits, launches, process improvements, and cross-functional collaboration. Requires experience leading large warehouse teams, technical operations, automation, and high-volume distribution environments.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Leads multiple subsidence operations teams, overseeing claim progression, service quality, customer satisfaction, workflow, backlog, productivity, revenue, and lifecycle performance. Manages Team Managers, monitors operational metrics, identifies bottlenecks and risks, drives corrective action, and delivers continuous process improvement. The role also supports workforce planning, change initiatives, financial objectives, and consistent service delivery across client portfolios.

Leads operational delivery and development of Birmingham Business School’s MBA portfolio. Responsibilities include budget and resource management, strategic planning, external provider procurement, international residencies, student experience initiatives, stakeholder engagement, reporting, continuous improvement, and team leadership. The role collaborates across academic and professional services teams, supports global programme delivery, promotes equality and inclusion, and contributes to broader university projects and activities.

Leads financial crime operations subject matter expertise across an 18-month integration programme. Defines operational requirements, controls, risks, system and data impacts, workflows, testing, implementation readiness, and regulatory alignment. Advises cross-functional teams on transaction monitoring, screening, customer risk assessment, investigations, SAR/DAML referrals, customer exits, legal requests, quality assurance, record keeping, and management information.

Owns online customer service communications, help content, and incident updates across customer journeys. Uses contact data and operational reporting to identify themes, test interventions, reduce avoidable Contact Centre demand, and improve customer and business performance. Coordinates with offshore and cross-functional teams, leads operational forums, manages priorities and governance, and translates customer insight into practical operational improvements.

Leads the design, implementation, optimization, and governance of financial services loyalty programme operations across stores, online channels, and contact centres. The role improves customer journeys, oversees communications and rewards, supports servicing transformation, manages risks and incidents, and coordinates cross-functional stakeholders and third parties while ensuring effective customer outcomes and regulatory alignment.

Own and scale the operating backbone for Semble’s product organization. Establish product cadences, track OKRs, centralize feedback, build dashboards, manage release operations, identify process bottlenecks, and deploy AI-powered workflows and automations. Partner with Product, Engineering, Design, Data Analytics, Applied AI, and go-to-market teams to improve decision-making, operational efficiency, compliance, and product delivery.

Manages consulting engagements and consultant teams delivering client projects in asset and wealth management. Responsibilities include project planning, client workshops, deliverable quality, mentoring, business development, thought leadership, client relationship management, and practice contributions. The role requires expertise in middle-office operations, operating model design, post-trade processes, investment platforms, and financial services transformation.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Leads technical strategy and operations supporting industrial decarbonization in textile manufacturing. Coordinates climate technology research, utility and process engineering evaluations, methodology development, knowledge management, strategic communications, workshops, and cross-functional execution. The role translates complex technical information into frameworks, presentations, documentation, and actionable initiatives while improving technical decision-making and collaboration among internal teams, consultants, and external partners.

Leads daily fulfillment center operations across inbound, put-away, outbound, B2C, B2B, and returns. Manages Operations Managers, Area Managers, leads, and warehouse associates while overseeing KPIs, staffing, scheduling, payroll, budgeting, inventory accuracy, client launches, coaching, and operational issue resolution. Partners with engineering, HR, safety, customer service, and implementation teams to improve performance and support a highly technical, automated warehouse environment.

Leads a Financial Crime integration programme across two banks, coordinating Change and Run workstreams, processes, systems, controls, resources, risks, dependencies, and delivery plans. Provides line management, coaching, executive reporting, governance, and stakeholder influence across Operations, Risk, Compliance, Technology, Transformation, Finance, and Workforce Planning. Ensures integrated controls meet audit and regulatory expectations while improving accountability, capacity planning, and operational sustainability.

Drives sales enablement, commercial operations, and strategic program management within Wood Mackenzie’s consulting practice. The role develops sales strategies, rolls out initiatives globally, tracks performance, facilitates senior consultant training, manages cross-functional programs, supports leadership communications and commercial planning, and analyzes business data. It requires consulting experience, stakeholder management, facilitation, Salesforce familiarity, commercial judgment, and strong communication and collaboration skills.

Owns Business Development operations systems, including Microsoft Dynamics 365 CRM deployment, data governance, reporting, workflow improvement, and project management tools. Leads user testing, migration, training, adoption, and post-launch optimization. Produces fundraising dashboards and Board reports, tracks proposals and deadlines, supports gift reconciliation, coordinates cross-functional processes with Finance and Programs, and manages the Business Development Operations Associate.

Oversee warehouse and logistics operations covering receiving, picking, packing, shipping, inventory, safety, quality, budgets, and contractual P&L. Lead warehouse team leaders, optimize facility performance through data-driven insights, manage customer and vendor relationships, ensure regulatory compliance, and implement continuous improvement initiatives to increase throughput and reduce costs.

Leads operations across 5+ hospitality stores, managing and developing General Managers, maintaining service standards, owning area P&L, planning labor and inventory, driving sales and KPI performance, managing talent pipelines, launching new stores, and implementing initiatives. Requires regular travel between stores and availability for 50 hours per week, including two peak weekend days.

Oversee sales operations planning and execution, using AI, analytics, and automation to monitor pipelines, quotas, segmentation, KPIs, and sales performance. Partner with stakeholders across regions to improve processes, reporting, productivity, and business outcomes. Identify performance gaps, recommend corrective actions, drive standardized tools and processes, and enable sales teams through change management, training, and stakeholder engagement.

Manages sales and commercial operations by governing Salesforce, improving data quality, developing dashboards and forecasts, streamlining proposals and contracting, and implementing automation and AI-enabled productivity solutions. The role coordinates system integrations, vendors, cross-functional improvement initiatives, user training, and process governance across Sales, Marketing, Proposals, Legal, and operational teams.

Leads cross-functional analytical projects and owns a finance operations domain. Responsibilities include defining business metrics, investigating performance drivers, evaluating sales and marketing funnels, managing external specialists, automating finance workflows, and improving operational and compliance processes. The role requires strong quantitative reasoning, systems thinking, vendor management, organizational skills, and the ability to learn accounting or other specialized domains quickly.

The Business Operations Manager will support senior leadership by translating priorities into action, managing cross-functional projects, improving workflows, coordinating customers and vendors, supporting enterprise sales, maintaining CRM visibility, and building dashboards and operating structure. The role requires a hands-on, analytical generalist who can solve operational problems and coordinate Sales, Product, Technology, Finance, HR, Legal, and Customer Delivery in an early-stage SaaS environment.

Own digital marketing and lead generation across the US and EMEA. Responsibilities include managing LinkedIn and website presence, producing content, running paid campaigns, building email nurture programs, organizing webinars and events, supporting cross-selling, managing leads in Salesforce and HubSpot, reporting campaign performance, and overseeing marketing budgets and partners.