Top Customer Service Jobs in Edinburgh

As a Customer Services Specialist, you will serve as the first point of contact for customers, offering exceptional service and knowledge about products and services. Your role involves addressing customer queries via phone, email, and messages, adapting your communication style, and handling challenging conversations, including complaints. Your aim is to help customers achieve their financial goals by guiding them appropriately.

The Customer Support Specialist will manage relationships with customers, ensuring they gain maximum value from the Excel-based financial reporting tool. Responsibilities include onboarding new customers, providing expert guidance, monitoring customer health, identifying upsell opportunities, and collaborating with other teams to address customer needs.

As a Customer Support Specialist at Aircall, you will assist clients by addressing their inquiries, recommending solutions, and guiding them through product features. You will collaborate with the global support team to resolve technical issues and enhance customer satisfaction, with ample opportunities for personal and professional growth.

ModSquad is seeking Mod Contractors for Tier 1 Customer Support roles, focusing on ticket and email support. This role involves assisting customers, resolving their issues, and optimizing their use of client products. A user-centric approach and a passion for TV and movies are preferred. Candidates must have experience in technical support and be proficient in English.

As a Customer Support Lead at Modash, you will provide exceptional support to B2B customers via chat and email, solve technical issues, lead a future support team, and collaborate with other departments to enhance the customer experience. You will also gather feedback from customers to improve operations and ensure customer satisfaction.

As a Remote Customer Support Representative, you will be responsible for providing exceptional support to customers via inbound messaging in Polish and English, troubleshooting issues, and ensuring a great user experience on the music streaming platform.

As a Customer Support Representative, you will assist customers in navigating a music streaming platform, troubleshoot technical issues, and respond to inquiries in Italian and English, ensuring high-quality service and customer satisfaction.

The Support Specialist at Horizons serves as the primary contact for HR-related client inquiries, ensuring timely and effective resolution through a ticketing system. Responsibilities include managing client communication, troubleshooting issues, collaborating with internal teams, and analyzing support data for continuous improvement.