Account Manager

Account Manager  

Location: Glasgow / Edinburgh

Working Pattern: Full time, hybrid working (3 days in office, 2 days flexible)

About Grayling UK

Corporate affairs, consumer brand communications and excellence in channel strategy, be it TikTok or The Times, are the cornerstones of our business. Earned, owned or paid: we’re media obsessed. We create advantage for brands, businesses and organisations by combining our sector-leading insights with ‘creativity that connects’.

Our people are in equal parts exceptional professionals and wonderful human beings. We've been recognised as one of The Times and Sunday Times Best Places to Work 2026 and this recognition reflects the culture our people have helped build together across Grayling. A culture grounded in trust, transparency, ambition and care, where talented people are empowered to do exceptional, award-winning work for clients, while building meaningful careers.

Your growth is our priority because when you thrive, so do we. So if you’re looking for your next move and are passionate about PR and communications, you’ve come to the right place!

About the role

We’re looking for an Account Manager to join our PR team in Scotland, working across a varied portfolio of clients and sectors. You’ll play a key role in the day-to-day management of client accounts, building trusted relationships and delivering creative, insight-led communications that make an impact.

As an Account Manager, you’ll be confident managing clients and campaigns, with strong media relations and writing skills and the ability to keep multiple projects moving at once. You’ll have previous B2B experience and be comfortable working with research and data, spotting the insights and stories that matter and using them to shape compelling communications and campaigns.

We’re looking for someone who is naturally curious about the world around them, from politics and current affairs to business and the issues affecting our clients and their audiences. You’ll be someone who asks the right questions, sees the bigger picture and can turn complex information into clear, engaging communications.

You’ll also be comfortable using AI as part of your day-to-day work. Whether supporting research, developing initial ideas and drafts or making everyday tasks more efficient, you’ll understand how to use AI tools effectively while bringing your own judgement, creativity and expertise to the output.

The day to day

The role of an Account Manager is varied and your responsibilities will include:

• Managing the day-to-day delivery of client accounts and building strong, trusted client relationships
• Developing and delivering creative PR and communications campaigns across a range of sectors
• Identifying proactive media opportunities and building strong relationships with journalists
• Writing and reviewing high-quality press releases, pitches, briefings, opinion pieces and other client content
• Working with research, surveys and data to identify compelling insights, trends and stories
• Keeping up with the news agenda, politics, business and wider current affairs to identify opportunities and issues for clients
• Leading and contributing to client meetings, providing clear updates, ideas and recommendations
• Managing projects, timelines and competing priorities to ensure work is delivered to a consistently high standard
• Supporting and guiding junior members of the team and providing constructive feedback on their work
• Using AI and digital tools effectively to support research, creativity and more efficient ways of working
• Contributing to creative brainstorms, new business opportunities and wider Grayling initiatives

What will give you the edge

• Strong PR and media relations experience
• Excellent writing and communication skills
• Strong analytical skills and confidence working with data and research
• A keen interest in politics, corporate affairs and current affairs
• The ability to see the bigger picture and ask the right questions
• Confidence using AI tools, such as ChatGPT, in your day-to-day work
• Strong client management skills
• Excellent organisation and ability to manage competing priorities
• A creative, curious and proactive mindset
• A collaborative approach and confidence supporting junior colleagues

Our promises to you 

• Flexible working arrangements, including hybrid working, a work from anywhere policy, flexi time and 4pm Friday finishes
• 25 days’ holiday, increasing by one day every year up to 30 days
• Additional day of leave on your birthday & gifted time off over Christmas
• A monthly cash allowance to use on the benefits most important to you - you'll have the freedom to choose how you enjoy it!
• Enhanced family-friendly policies
• Free subscription to Calm app
• Office perks, including free breakfasts & fruit
• An abundance of personal development opportunities, through our internal training programmes
• New business and employee referral bonuses
• Interest-free season ticket loan & Railcard reimbursement
• Cycle to work scheme
• Employee Assistance Programme offering a 24/7 confidential advice line
• Life assurance

Get to know us

Grayling is one of the UK’s most connected communications agencies, working across Public Affairs, Planning & Infrastructure, Consumer and Corporate. With nine UK offices and more than 20 worldwide, we help organisations navigate complexity, shape conversations and make a meaningful impact through smart thinking, cultural insight and creative ideas.

We’re excited to keep raising the bar for impactful communications around the world and are proud to share that we have been named in PRovoke Media’s 100 Best Public Relations Agencies in the World and that Grayling UK has been recognised as one of The Times and Sunday Times Best Places to Work 2026!