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RateHawk

API Account Manager

Posted 7 Days Ago
Be an Early Applicant
Remote
3 Locations
Mid level
Remote
3 Locations
Mid level
The API Account Manager will promote international projects, manage relationships with API partners, provide training, and analyze performance for improvement.
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Description

We are looking for an experienced API Account Manager The Balkans to join our international B2B brand , develop our business and make the travel world better together!

Responsibilities:

  • Actively promote our new international project;
  • Expand and consolidate presence in the assigned territory;
  • Maintain and develop our relationship with signed API and Retail partners in order to increase their performance;
  • Maximize and develop API deals with the potential and existing partners;
  • Follow-up with existing and new partners in order to provide system training;
  • Collaborate with the sales team to identify and grow opportunities within the territory;
  • Product presentations & networking;
  • Position the brand within the travel trade;
  • Payments control;
  • Provide market & competitive environment analysis;
  • Provide comprehensive reporting.
Requirements
  • Relevant experience.  Ideally, 2-5 years experience in the travel industry. Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the client to manage technical problem; analysis of performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement.
  • Location. We are looking for a person based in Romania, Greece or Serbia;
  • Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team player, used to data-driven decision-making;
  • International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • Languages knowledge. Fluent in Romanian/Greek/Serbian and English, other languages as a plus;
  • Readiness for business trips. 20 – 30% of working time might be required for market visits.
Benefits
  • Competitive salary;
  • Career growth opportunities and a corporate culture that encourages professional development;
  • Complex and innovative product;
  • Ambitious team of professionals;
  • Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
  • Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
  • Corporate discounts on hotels and other services.

Top Skills

Api Management
Data Analysis

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