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Hilton

Assistant Night Manager

Posted An Hour Ago
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In-Office
Watford, Hertfordshire, England
Entry level
In-Office
Watford, Hertfordshire, England
Entry level
Oversee overnight hotel financial operations, including nightly audits, reconciliation, payment verification, discrepancy resolution, and reporting accuracy. Support guest service and emergency response, while supervising, coaching, and developing overnight team members. Collaborate with department leaders to improve audit processes and maintain strong financial controls and hospitality standards.
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Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Night Manager, you’re not just overseeing overnight financial operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

  • Manage nightly audits and reconciliation: Oversee the nightly audit process, ensuring accurate financial reporting and adherence to internal controls
  • Drive financial reconciliation: Ensure complete and accurate posting and reconciliation of the day’s financial activity across departments
  • Ensure payment integrity: Verify accuracy of financial and credit card transactions and resolve complex discrepancies
  • Analyze and improve processes: Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy
  • Support overnight operations: Partner with the Night Manager to handle guest issues and assist in emergency situations as needed
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    About Us
    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

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