About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our Values
Win as One. Delight Customers. Deliver Great Outcomes.
About the role
We are seeking a detail-oriented and analytical Sales Commissions Tool Administrator to manage and optimize Auctane’s sales commissions platform. This role is critical in ensuring accurate and timely commission calculations, maintaining data integrity, and providing support to Auctane’s global sales teams and leadership. The ideal candidate will possess a strong understanding of sales compensation principles, excellent technical skills, and the ability to collaborate effectively with cross-functional teams.
This position is remote for Spain.
About the team
As part of the Revenue Operations Team, the Global Sales Compensation Team is responsible for the timely and accurate tracking, crediting, and variable pay calculations for Auctane’s global sales organization. We are tasked with the development, oversight, implementation, and analysis of Auctane’s variable compensation plans and performance. Our primary goal is to reduce complexity while providing adaptability and scalability to the sales organization so that profitability is realized for both the Company and the individual sales representative.
What will you be doing?
- System Administration and Maintenance:
- Manage and maintain the sales commissions tool (e.g. SPIFF, Xactly, Varicent, etc.), ensuring optimal performance and functionality.
- Configure and update system settings, including commission plans, rules, and calculations.
- Perform regular system audits to ensure data accuracy and identify potential issues.
- Implement and manage user access and permissions.
- Troubleshoot and resolve system-related issues promptly.
- Sales Commission Management:
- Collaborate with Revenue Operations, Finance, and Sales leadership to understand requirements and translate them into solutions.
- Translate sales compensation plans into system configurations.
- Configure and manage the logic for calculating variable incentive payments.
- Develop and maintain comprehensive process documentation.
- Conduct regular audits of data to ensure accuracy and identify discrepancies within Auctane’s sales commissions management system.
- Conduct thorough audits of opportunities within our CRM, ensuring data accuracy and adherence to established rules across various product categories
- Manage the end-to-end payout process, ensuring timely and accurate distribution of incentives.
- Manage the sales commission tool to ensure reliability.
- Data Management & Reporting:
- Import and validate sales data from various sources.(Salesforce, Big Query, etc.)
- Maintain data integrity and accuracy within the sales commissions management system.
- Generate and distribute commission reports and statements to sales representatives and management.
- Maintain the integrity of sales data and ensure compliance with established procedures, documenting audit findings and recommending process improvements.
- Develop and maintain dashboards and reports to track commission performance.
- Sales Support and Process Improvement:
- Act as the primary point of contact for inquiries specific to Auctane’s sales commissions management system.
- Assist in responding and resolving sales commission-related inquiries
- Assist in the communication of sales commission policies and procedures to the sales leadership teams.
- Work closely with Revenue Operations and Sales teams to address audit findings, implement corrective actions, and contribute to the ongoing optimization of the sales process.
- Identify and implement process improvements to streamline commission administration.
- Develop and document standard operating procedures (SOPs).
What are we looking for?
- Bachelor's degree in business administration, finance, information systems, or a related field.
- 2+ Years of proven experience in sales commissions administration, preferably with a dedicated commissions tool.
- Strong understanding of sales compensation principles and practices.
- Excellent analytical and problem-solving skills.
- Strong technical skills, including experience with database management, system administration, and reporting.
- Experience in managing incentive programs, preferably within Salesforce.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Experience with Excel, and other data manipulation tools.
- Fluent in English
What will make you stand out?
- 3+ Years experience with specific sales commissions platforms (e.g. SPIFF, Xactly, Varicent, etc.).
- Experience with sales compensation management software that integrates with Salesforce.
- Experience with SQL or other database query languages.
- Experience with financial systems is a plus
Key Competencies
- Analytical Thinking
- Attention to Detail
- Problem Solving
- Communication
- Technical Proficiency
- Process Improvement
- Data Management
- Time Management.
- Collaboration
- Business Acumen.
- Salesforce Expertise
- Sales Compensation Knowledge
- Data Analysis
- Collaboration
- Project Management
What do we offer?
- 💸 Clear and transparent compensation plan. The salary range goes from 27000 to 34000€. We will discuss the indicated range with you in the first recruiting call to ensure that we are on the same page.
- 💰 Flexible salary benefits
Save on personal income tax with Cobee for expenses like transport, restaurants, and kindergarten. - 🩺 Private health insurance
Free for all employees via Cigna, plus we cover 50% for your family members. - 🏠 Remote-first culture
All Auctane Spain team members work remotely. We support your setup with a €50 net/month home office allowance (€600/year). - 🌅 Generous time off
Enjoy 26 days of holiday per year (23 base days + your 🎂 birthday off, Christmas Eve, and New Year’s Eve). - 💻 Your gear, your choice
Whether you prefer Mac or Windows, or need an extra screen, we’ll make sure you’re set up for success from day one. - 🗓️ Annual Salary Review
We’re committed to recognizing your professional growth. Every year, we review salaries to reflect your individual development, achievements, and impact on our business success. - 📙 Grow your skills
We offer up to €2000/year in training (certifications, conferences, workshops) to boost your growth—both technical and personal. - 📺 Learning resources
Access internal and external training, including platforms like LinkedIn Learning, completely free. - 🧘♂️ Holistic wellness program
Includes access to Wellhub, Curalinc (psychological support), Rocketlawyer (legal advice), and regular health webinars & challenges. - 😊 Volunteer day
Take one day off a year to volunteer and give back. Bonus points for sharing pics on Slack! - 👩⚕️ Free therapy vouchers
Because your mental health matters. - 🏐 Health & wellness support
Get up to €55/month to cover your gym or fitness classes (yoga, boxing, pilates, etc.). - 🗺️ Weekly language classes
Improve or learn a new language (English, Spanish, French, Italian, or German) in small groups with expert instructors—on us! - 🏥 Time for health
Get 8 hours per year for personal medical appointments and 10 hours per year to support your family’s medical needs. - ⚖️ Work-life balance
We’re flexible and people-first. We know life happens, and we aim to make work work for you. - 🩳 Short Fridays
We work from 8:00 to 15:00 every Friday so you can start your weekend early. - 🏖️ Summer Schedule
From mid-July through August, enjoy reduced summer hours to make the most of your summer. - 💜 Inclusive, upbeat culture
No suits here—just a welcoming, casual, and respectful space where diversity is celebrated, and you can be your full self. - 🌍 A global, multicultural team
We’re made up of 20+ nationalities, speaking 10+ languages. All communication is in English, so everyone’s included. - 📦 Packlink Pro discount
Enjoy 99% off your personal shipments using our platform. - 🔗 Referral bonuses
Know someone amazing? Earn €1K–€3K when you refer candidates we hire—depending on the role. - 🏢 Central Madrid office
When you want a change of scenery, drop by our office in the heart of Madrid—free snacks and drinks included! - 🏟️ Team events
We work hard and play hard with regular team-building activities and meetups.
