Who We Are:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Job Overview:
The AV-VC Project Manager serves as the Subject Matter Expert (SME) and key coordinator for planning, implementing, managing, and optimizing audiovisual (AV) and unified communication (UC) systems. This role includes overseeing AV deployments, collaborating with cross-functional teams, and ensuring high-quality conference room experiences. The successful candidate will bring a mix of technical expertise, project management skills, and a strong ability to build professional relationships.
Key Responsibilities:
- Site-level audits
- Act as SME for AV equipment, conference systems, and integration with Microsoft and Cisco unified communication tools.
- Manage OUS conference room deployments within the BTS budget.
- Plan and track all stages of AV deployment lifecycle using tools like MS Suite.
- Monitor project budgets and provide monthly spend reports.
- Align project priorities with organizational strategies and IT initiatives.
- Oversee operational and administrative activities for the AV estate.
- Ensure successful deployment processes, especially for large divisible spaces.
- Lead cross-divisional evaluations of new technologies related to desktop software strategy.
- Conduct risk assessments, proactively managing potential project risks.
- Deliver projects on time, within scope, and budget.
- Act as a liaison between architects, vendors, and stakeholders, ensuring compliance with company standards.
- Coordinate IT teams to enhance conferencing experiences and resolve AV support issues.
- Provide regular updates to stakeholders on project progress, upcoming changes, and training opportunities.
- Analyze and adapt project scope, timelines, and costs as necessary.
- Build and maintain strong internal relationships to ensure project success.
Technical Skills:
- Proficiency in Cisco Control Hub, Cisco Call Manager, MS Teams Admin, and ServiceNow.
- Strong diagnostic and troubleshooting skills.
- Experience with interoperability between MS Teams and Cisco systems.
Organizational and Communication Skills:
- Proven leadership and organizational abilities.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to build and maintain professional relationships.
- Dependable, punctual, and collaborative.
Problem-Solving Skills:
- Strong ability to interpret technical needs and develop effective solutions.
- Excellent decision-making and problem-solving capabilities.
- Skilled in accomplishing results through collaboration and effective monitoring.
Belonging at EOS:
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
