The Benefits Specialist will manage employee benefits administration, resolve related issues, collaborate on projects, ensure compliance, and support continuous improvement initiatives.
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
More about this role
What you need to know about this position:
As the Benefits Specialist for our Lima Plant, you will play a crucial role in the administration and optimization of employee benefits programs. This is a hands-on, operational role that requires a proactive and creative problem-solver who can effectively collaborate with various internal departments.
You will be responsible for ensuring the smooth delivery of benefits, resolving issues, and contributing to continuous improvement initiatives. This role is also an opportunity to participate in Collective Bargaining Agreement processes.
Key Responsibilities:
What extra ingredients you will bring:
Education / Certifications:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Job specific requirements:
Work schedule:
This is a primarily on-site role (90% of time) located at the Lima Plant.
No Relocation support available
Business Unit Summary
Wacam is Mondelēz International's Latin America presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. Wacam includes 13 countries: Colombia, Ecuador, Perú, Chile, Bolivia, Panamá, Costa Rica, Nicaragua, Honduras, Guatemela, El Salvador, República Dominicana, Puerto Rico. We make and distribute our global brands and local jewels such as Field, Club Social to over 190 million consumers.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Mondelez International we work under a hybrid model, in which our offices at WACAM offer us a space for connection, collaboration and co-creation, with attendance being subject to the needs of the teams themselves and/or the business.
Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience
- Communicating effectively, applying interpersonal skills and taking initiative
More about this role
What you need to know about this position:
As the Benefits Specialist for our Lima Plant, you will play a crucial role in the administration and optimization of employee benefits programs. This is a hands-on, operational role that requires a proactive and creative problem-solver who can effectively collaborate with various internal departments.
You will be responsible for ensuring the smooth delivery of benefits, resolving issues, and contributing to continuous improvement initiatives. This role is also an opportunity to participate in Collective Bargaining Agreement processes.
Key Responsibilities:
- Benefits Administration: Manage the day-to-day administration of employee benefits programs, including (but not limited to) logistics, physical arrangements, and issue resolution. This goes beyond just ticket resolution; it includes physical tasks.
- Problem Solving: Resolve complex benefits-related issues, often requiring creative solutions and collaboration with Procurement, Finance, Facilities, and Security.
- Collective Bargaining: Participate in the onboarding process related to Collective Bargaining Agreements, gaining exposure to the negotiation process.
- Project Management: Collaborate with Project Managers on continuous improvement projects, focusing on simplification, process automation, and well-being initiatives. This includes contributing ideas, strategies, and working with the HSE team.
- Implementation: Support the implementation of new benefits programs (e.g., Flexi-Plus), working closely with HR, Legal, Payroll, and PEX teams to ensure compliance and a seamless rollout.
- Compliance: Ensure benefits programs adhere to legal, tax, and regulatory requirements. Understand concepts of accrual and deduction (previous month and current month = 4 concepts).
- Change Management: Assist with the communication and training related to benefits changes.
- Committee Participation: Participate in policy committees and contribute to project management discussions.
- Regional Collaboration: Support regional projects related to benefits harmonization and standardization.
What extra ingredients you will bring:
- Proactivity and Creativity A proactive approach to problem-solving and a creative mindset for developing innovative solutions. Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with internal departments (Procurement, Finance, Facilities, Security, HR, Legal, Payroll). Negotiation and Influence: Ability to negotiate with vendors and influence internal stakeholders to achieve desired outcomes. Analytical Skills: Strong analytical skills to identify trends, evaluate program effectiveness, and make data-driven recommendations. Continuous Improvement Mindset: A passion for identifying and implementing process improvements to enhance the employee experience.
Education / Certifications:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Job specific requirements:
- Experience: Minimum 3+ years of experience in benefits administration.
- Language Skills: Intermediate English (B1 level).
- Technical Skills: * Advanced Excel skills (pivot tables, data analysis, VLOOKUP, basic macros). * Experience with Workday reporting. * Familiarity with Power BI dashboards.
- Desired: Experience working in a manufacturing plant environment.
- Scope: Experience working on regional project
Work schedule:
This is a primarily on-site role (90% of time) located at the Lima Plant.
No Relocation support available
Business Unit Summary
Wacam is Mondelēz International's Latin America presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. Wacam includes 13 countries: Colombia, Ecuador, Perú, Chile, Bolivia, Panamá, Costa Rica, Nicaragua, Honduras, Guatemela, El Salvador, República Dominicana, Puerto Rico. We make and distribute our global brands and local jewels such as Field, Club Social to over 190 million consumers.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Mondelez International we work under a hybrid model, in which our offices at WACAM offer us a space for connection, collaboration and co-creation, with attendance being subject to the needs of the teams themselves and/or the business.
Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
Top Skills
Excel
Power BI
Workday
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