As a Billing Analyst, you'll ensure accurate invoicing, handle cross-team communication, validate billing data, and support client onboarding.
ob Summary
As a Billing Analyst, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to other projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business.
Responsibilities (including but not limited to)
- Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board
- Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process
- Complete monthly invoice variance analysis by customer and product
- Lead “first invoice review” meetings for onboarding clients, collaborating with Sales, Project Management (PM), and Client Experience Management (CXM) teams to ensure billable accuracy from the start
- Prepare and send invoices to clients
- Ad-hoc projects and reports as required
Skills
- Positive attitude
- Attention to detail
- Strong communication and customer services skills
- Excellent analytical and problem-solving skills
- Flexible – comfortable in a dynamic, rapidly-changing business environment
- Intermediate Excel skills
- Experience with Dynamics Business Central is a plus
Qualifications
- 2+ years in a billing role at an MSP or IT services business with recurring revenue OR an IT consulting firm focused on Dynamics Business Central
- Must be able to commutable to our Edinburgh office, Hybrid working role.
The Benefits of Working for Abacus
- Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
- Gym discount
- Life insurance
- Comprehensive travel insurance for you and your family in line with scheme rules
- Confidential well-being and counselling support
- Competitive Compensation
- Contributory pension scheme
- Company events
- Private Medical and Dental Insurance
Top Skills
Dynamics Business Central
Excel
Similar Jobs
Healthtech
The Account Manager is responsible for meeting sales targets, managing customer relationships, and organizing territory activities to promote Abbott's nutrition products.
Top Skills:
E-Detailing PlatformMicrosoft Teams
Big Data • Cloud • Information Technology
The Security and Administration Lead at Iron Mountain will oversee security operations, ensuring data protection and administrative efficiency while collaborating with teams to drive sustainable solutions.
Fintech • Information Technology • Logistics
The Local Sales Manager will lead the UK sales team, develop strategies for profitable growth in the energy sector, inspire team performance, and enhance customer relationships and satisfaction.
Top Skills:
AnalyticsCRM
What you need to know about the Edinburgh Tech Scene
From traditional pubs and centuries-old universities to sleek shopping malls and glass-paneled office buildings, Edinburgh's architecture reflects its unique blend of history and modernity. But the fusion of past and future isn't just visible in its buildings; it's also shaping the city's economy. Named the United Kingdom's leading technology ecosystem outside of London, Edinburgh plays host to major global companies like Apple and Adobe, as well as a growing number of innovative startups in fields like cybersecurity, finance and healthcare.
