Business Analyst

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Business Analyst is an integral part of a feature team, and also a member of the wider Business Analysis community - reporting to a senior Business Analyst within Life Technology department. The role normally works as part of an agile feature team as the sole Business Analyst on the team.

The Business Analyst is generally responsible for understanding of user and business needs and supporting feature teams to visualise and deliver desired business outcomes. The Business Analyst requires a good understanding in one more areas / products of the Life Technology.  The role contributes to the positive change of those systems and processes from a backlog of features. They work as an integral part of the team building key relationships with peers in business and technology.  

They will be an active player in the BA community across Technology collaborating with other Business Analysts working on similar types of work

What I’ll be doing – your accountabilities: 

• Investigating, understanding and capturing requirements: You’ll work with the others in your feature team to work on requirements, to present them in a way that can be understood, and to support their build and implementation.  This may be with internal teams or partners who are third parties.  
• Contribute to their team and produce the right outcomes: You’ll work with the Business Analysts to help them to do the right activities and to produce the right outputs.  You will step in and be part of the team where necessary.
• Unblock problems and issues: Work with the team to anticipate and unblock issues that they may encounter.  You’ll need to be finding solutions to the problems encountered and facilitate their implementation.
• Prioritisation: Where there is more demand than supply, help prioritise in creative ways so the work can be completed.
• Be an active contributor in the Business Analysis community: Participate in the wider Business Analysis team.  Support the Head of Business Analysis.  Help drive continuous improvement.  
• Stakeholder management: You will build relationships with peers and stakeholders.  You will influence them for the positive in the area of Business Analysis.

Skills required for role:

• Technology skills: You will have a good understanding of technology and will be comfortable working in a technology team.  You will be familiar with architecture terminology and have broad experience of key industry software.  You will feel comfortable diving into some of the technology detail and analysing data.  You will be comfortable working in agile and waterfall methodologies and understand advantages and disadvantages of different methodologies. 
• Skill of understanding business processes: You will be able to understand good business processes and be able to analyse and document current business processes clearly.  You will be able to identify and implement opportunities for optimisation and transformation.  You will be familiar with financial services products and practices. 
• Research and critical thinking skills: You will be able to take a problem and consider several possible outcomes.  You will be able to identify the best outcome by probing and researching viable options.  You will be able to present your findings in a way that is appropriate for the intended audience to understand.  
• People skills: You will be interacting with a lot of people at many different levels.  you will need to understand how different people think, and what motivates them in order to help determine business analysis outcomes.  
• Communication skills: You will need to be a good listener and to understand what people are telling you.  When you communicate, it will need to be effective, at the right level of detail, at the right frequency and in the right way.  You will need to be a good negotiator. 
• Business Analysis skills: You will need to know formal business analysis skills.  You will know how to investigate, analyse, visualise and articulate and solve problems.  You will need to make sure the solution aligns with the vision of M&G.  You will have kept abreast of market trends and techniques. 
• Can do attitude: You will want to find solutions, to overcome issues, and to be willing to roll up your sleeves to get the job done.

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]