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Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Houseman, you’re not just ensuring our banquet spaces are ready for events – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Prepare banquet space with care: Complete stage, podium, table and chair set up according to the requirements for each function
- Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all areas are tidy and spotless
- Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
