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Frasers Group

Casual Sales Assistant

Posted 14 Days Ago
Be an Early Applicant
Edinburgh, City of Edinburgh, Scotland
Entry level
Edinburgh, City of Edinburgh, Scotland
Entry level
The Casual Sales Assistant greets and assists customers, recommends merchandise based on their needs, processes transactions, and maintains store standards. They are expected to provide excellent customer service, stay informed on fashion trends, and comply with company policies.
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Company Description

    CRUISE is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

    With an innate attention to detail and a timeless style, CRUISE offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

    Job Description

    To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team

    Key Contribution Areas

    • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
    • Ask open questions to find out customers needs
    • To recommend, select and locate the correct merchandise for the customers needs
    • To provide information about in store offers, promotions and store cards
    • To receive and process cash and card transactions
    • Be aware of latest trends and remain fully updated on product knowledge
    • Maintain a customer friendly and customer focused environment at all times.
    • Guarantee a high level of customer service at all times.
    • Educate and guide customers about Cruise, the brands and the product we sell.
    • Offer alternatives and add on sales as and when necessary
    • Ensure store standards are complete and the store is prepared for the next trading day
    • Comply with all Cruise policies and procedures at all times.

    Qualifications

    Skills and Knowledge

    • Excellent communication skills
    • Able to work effectively within a team environment
    • Customer focused

    Personal Qualities

    • High level of personal energy to drive projects to completion
    • Confident and assertive
    • Positive and enthusiastic with a can do attitude
    • Passion for fashion retail
    • Professional manner
    • Fashion conscious and trend aware
    • Flexible and reliable

    Additional Information

    Think without limits - Think fast, fearlessly, and take the team with you.

    Own it and back yourself - Own the basics, own your role and own the results.

    Be relevant - Relevant to our people, our partners and the planet.

    This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.

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