Manage, coach, and develop Product Designers while building a strong Design culture. Own Design operations, processes, rituals, planning, quality standards, and team effectiveness. Partner with Product and Engineering leaders, guide complex B2B product design work, define Design KPIs and OKRs, identify capability gaps, and support organizational growth. The role is primarily focused on people leadership and Design strategy, with selective hands-on contribution.
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
Pigment is looking for a Design Manager to help scale and strengthen the Product Design team. This is primarily a people and design-leadership role, with an expected split of approximately 80% management / 20% hands-on design.
The role will focus on developing designers, improving the team's operating rhythm, strengthening design culture and ensuring consistently high-quality work. For a strong candidate, there is also meaningful scope to help shape Design strategy: defining useful KPIs and OKRs, improving processes, measuring Design's impact and helping identify the skills and hires the team will need next.
So you will
- Manage, coach and develop Product Designers, creating clear expectations, regular feedback and meaningful opportunities for growth.
- Build a strong, collaborative Design culture and create the conditions for designers to do their best work.
- Own and improve Design operations, including team rituals, planning, processes and ways of working.
- Supervise design work and maintain a high bar for craft, UX quality and product thinking across the team.
- Partner closely with Product and Engineering leaders to align people, priorities and delivery.
- Help designers navigate complex B2B product problems while balancing user needs, business outcomes and technical constraints.
- Contribute hands-on where it adds the most value while remaining primarily focused on management and team effectiveness.
- Develop frameworks, processes and best practices that help our Design organisation scale.
- Help define meaningful Design KPIs and OKRs and improve how we understand and communicate Design's impact.
- Identify capability gaps and contribute to the future shape and hiring needs of the Design organisation.
Who you are
- You're an experienced Product Design leader with proven people-management experience in a high-quality product organisation.
- You've managed and developed Product Designers through coaching, feedback, performance conversations and career development.
- You have a strong understanding of end-to-end Product Design and enough hands-on craft expertise to review work, challenge thinking and raise the quality bar.
- You're comfortable working on complex B2B software and partnering closely with Product Managers and Engineers.
- You're an excellent communicator who can create alignment across Design, Product and Engineering.
- You have a strong operational mindset and enjoy improving processes, team rituals and how a Design organisation works.
- You can balance people leadership and delivery with longer-term Design strategy.
- You're proactive and autonomous, you identify opportunities to improve the organisation rather than simply maintaining existing processes.
- You're interested in measuring Design's effectiveness and connecting Design work to meaningful product and business outcomes.
What success looks like
You'll help create a Design team that is well supported, operating effectively and consistently producing exceptional work.
Our designers will have clearer direction and stronger development support. Our Design organisation will have better processes, greater management capacity and a clearer understanding of its impact and the capabilities we'll need as we continue to grow.
We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
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