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DevOps Engineer
Are you the DevOps expert who can automate, optimise, and innovate with Azure – ready to lead the future of cloud-first DevOps?
If so, we’d love to hear from you.
Contract: Permanent
Salary: Circa £65k (Dependant on experience)
Working hours: 35 hours per week, full-time. You’ll agree your working pattern with your manager.
Reporting to: Lead DevOps Engineer
Location: London Docklands – Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
The purpose of your role
Using a “Cloud First” approach, our IT department provides the foundation for all IT services and delivers the core platforms and applications for our organisation.
You’ll be using advanced technical knowledge to ensure consistent and automated deployments, continually drive improvements in DevOps methodologies and the technologies used, and work on a variety of projects to make sure the systems are working effectively and have the capability needed for the future. This includes ensuring security, stability, and compliance are always considered when designing or operating any service or environment.
You will be the go-to people for anything related to system deployments and improvements, will take ownership of escalated technical problems and challenges, ensuring they are dealt with effectively and in a timely manner, and will be assisting with day-to-day operational and development needs.
You’ll be continually abreast of changes in the industry, ensuring we maximize our investment and actively collaborate with our external partners to ensure that our roadmaps align, and we take full advantage of technology as it evolves. You’ll review and investigate alternative tooling, tech and technical relationships to continuously improve the service.
As a strong communicator you will build relationships with other teams and our users to understand the requirements and improvements that can be made, and will be collaborating with Architecture, Development and Machine Learning/AI teams to ensure seamless integration and delivery of solutions.
You’ll take ownership of new technical developments in your area, designing integrations and environments, weighing up a range of considerations and deciding the best course of action. You will be responsible for managing your work to meet project and operational deadlines, including SLAs around day-to-day support.
Key responsibilities
DevOps Practices:
Managing continuous integration/continuous delivery/deployment (CI/CD) pipelines and releases in Azure DevOps, including use of YAML for pipeline configurations.
Automating platform deployments and environment setups using scripting (PowerShell, Azure CLI).
Collaborate with Architecture, Development and Machine Learning/AI teams to ensure seamless integration and delivery of solutions.
Implementing monitoring, logging, telemetry, and alerting solutions to support reliable operations.
Azure Infrastructure Management:
Assisting in the design, deployment, and management of Azure cloud solutions.
Implementing infrastructure as code (IaC) using Bicep and tools such as Terraform.
Ensuring security and compliance by design within our Azure environments, in conjunction with our Architecture and Cyber teams.
Collaborating with Development, Cyber, and Infrastructure teams to ensure smooth delivery and resilience of application platforms.
Supporting the deployment and release of solution-aware components such as Power Platform solutions, cloud flows, Power Pages, and connectors.
Platform Operations:
Troubleshooting and resolving incidents across application and integration layers, escalating where necessary.
Ensuring environmental parity between development, test, and production systems.
Managing cloud-hosted environments across Dynamics 365, Power Platform, SharePoint, and Azure.
Enabling and supporting the rollout of new platform services such as CoPilot.
Documentation of infrastructure configurations and procedures, and the upkeep of the documents once solutions are promoted into production.
Collaboration with other Infrastructure, Applications and Data teams to support business operations.
As part of the wider team, monitoring and maintaining overall IT infrastructure health.
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
Minimum Criteria
A strong understanding of cloud computing and DevOps practices.
In depth knowledge of generalised cloud best practices, with a focus on Microsoft Azure and its offerings.
Hands-on experience supporting Microsoft Dynamics 365, SharePoint Online, Power Platform, or similar Microsoft cloud platforms.
Proven experience with Azure DevOps, including CI/CD pipelines, repos, and release automation.
Proficiency in scripting and automation (PowerShell, YAML, Azure CLI).
Working knowledge of Infrastructure as Code (Bicep, ARM templates).
Familiarity with monitoring and telemetry tools such as Application Insights and Log Analytics.
Understanding of cloud governance processes and best practices.
Exceptional problem-solving and troubleshooting skills.
Good communication skills, experience of dealing with all levels of stakeholders.
The ability to work well within teams, both your own and those in other technical, project and business areas.
Why Financial Ombudsman Service?
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
25 days holiday entitlement, with the option to buy extra or sell days
Generous pension
Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
Employee Assistance Programme
Extensive opportunities for personal and career development
Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London
Extensive Well-being resources including on-site therapists (London office only)
Beautiful and bright London office looking over the Thames and near to mainline stations
Our employee led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!
How do I apply?
Please upload your CV, which should highlight your relevant skills and experience.
This advert will close at Midnight on Tuesday 16th September 2025
Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the recruitment process.
We’re proud to be an inclusive employer
We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
We’re committed to being a great place to work– attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.
We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.
We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV/supporting statement. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email [email protected] and let us know your preferred method of contact.
Find out more
Check out below channels to find out more about everyday life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there!
LinkedIn: Financial Ombudsman Service
Our careers page: https://www.financial-ombudsman.org.uk/who-we-are/join-us
Good luck with your application!
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