There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
About This RoleThe Salesforce team works within the Digital Transformation unit to empower Sales, Marketing, Customer Success, and Support with CRM solutions that support our market growth. You will be accountable for ensuring that Salesforce delivers value across all customer-facing teams through scalable, high-quality, and relevant solutions.
You will collaborate with Salesforce architects, developers, administrators, business analysts, designers, and cross-functional business units to design best-in-class CRM experiences. Partnering with Business Units, you will define and manage the vision, strategy, and roadmap for Salesforce across the company, leading the translation of business needs into a prioritized product backlog.
To be successful in this role, you will need a strong background in product management, CRM systems, and stakeholder management. You should also be highly collaborative, thrive in ambiguity and fast-paced environments, and have excellent communication and leadership skills.
What You Will Lead/Do or Key Responsibilities
Maintain and evolve the Salesforce user experience, data model, and configurations to support business processes
Deliver automation, workflows, and integrations that drive productivity and enable accurate forecasting and pipeline visibility
Ensure data integrity and user adoption across the platform
Lead a cross-functional team of architects, developers, admins, and business analysts
Define and evolve the vision, strategy, and roadmap for Salesforce CRM
Work closely with Sales, Marketing, CS, Support, and Finance to gather requirements and prioritize solutions
Challenge existing CRM processes to identify opportunities for efficiency and automation
Communicate the roadmap and deliverables across the organization
Foster adoption of new features and workflows
Define and track success metrics
Own and prioritize the backlog and delivery process, partnering closely with the Salesforce admin/dev team
Manage expectations across business stakeholders, providing visibility and clarity at each stage of delivery
Qualifications / What You Need To Succeed:
Background in Product Management, Computer Science, CRM, Digital Transformation, or Business Process Optimization
Experience with Salesforce Sales Cloud (Service Cloud, CPQ, or Marketing Cloud) is a plus)
Familiarity with CRM reporting, forecasting, and pipeline management
Understanding of CRM data models, user roles, profiles, and permissions
Experience working with Salesforce Architects to deliver solutions
Strong stakeholder management and communication skills
Prior experience in Agile environments and backlog management tools like Jira
Bonus: Salesforce Certifications; Marketing or Sales background in a B2B organization
The Longer Story:
Working at OutSystems
Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most.
What do we have to offer you?
A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.
Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.
Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.
Disrupting the status quo is in our DNA. In fact, it’s why our company exists.
We ask “why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.
Are you ready for the next step in your career? Then we’d love to hear from you!
OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.
