Director, Product Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management
Overview
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation.
In this role, the Director will lead the creation and evolution of a Product Growth & Enablement function supporting Payment Performance data products, including Mastercard Early Detect Insights and Transaction Insights, and future offerings. The initial focus of the role will be on driving strong go-to-market execution, developing clear value proposition's, packaging, and sales enablement in close partnership with Sales, Marketing, Finance and Regional teams. As the function matures, the scope will expand to identify and operationalize cross-product synergies, establish repeatable commercialization and launch practices, and strengthen portfolio-level alignment across the Payment Performance program. This role will partner closely with Global Product Management and Technology leaders to ensure product strategy, roadmap, and execution are tightly aligned with market needs and business priorities.
Role
• Act as a senior product leader and champion for Payment Performance data products, with accountability for how products are positioned, launched, and adopted in the market.• Establish and lead a Product Growth & Enablement capability that supports multiple products, beginning with MEDI and TI.• Own go-to-market readiness across the portfolio, including value propositions, packaging, pricing narratives, launch planning, and sales enablement materials.• Partner closely with Sales, Marketing, Finance, Regions, and Product Development to ensure consistent and compelling product storytelling and commercialisation execution.• Drive cross-product alignment and identify opportunities to create leverage and reuse across commercialisation, positioning, and operational processes.• Translate product strategy and roadmap into clear, market-facing narratives that resonate with customers and internal stakeholders.• Influence and align stakeholders across teams without direct authority, navigating tradeoffs and ambiguity with sound judgement.• As the function grows, hire, develop, and lead a high-performing team to scale impact across the business.• Communicate strategy, progress, and outcomes effectively up, down, and across the organization.
All About You
• Proven experience leading go-to-market strategy and commercialisation for data, analytics, or technology products, ideally in payments, financial services, or adjacent industries.• Strong product instincts with the ability to translate complex capabilities into clear customer value and commercial narratives.• Experience operating in highly cross-functional environments and influencing senior stakeholders without formal authority.• Demonstrated success building or scaling new capabilities, teams, or operating models in ambiguous or evolving contexts.• Strategic, analytical, and solutions-oriented mindset with the ability to balance near-term execution and long-term scale.• Comfort engaging with Sales, Marketing, Finance, and Regional leaders to drive alignment and execution.• Experience launching products globally and supporting commercial teams through enablement and readiness efforts.• Track Record of prioritising effectively across multiple products, initiatives, and stakeholders.• Strong communication skills, with the ability to clearly articulate strategy, tradeoffs, and outcomes• Bachelor's degree required; MBA or equivalent experience preferred• Experience leading and developing high-performing teams preferred.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.