🌍 Can you help us change the world?
It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇
🧑🏻💻 About the role
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:
As a Product Director at Mews, you will define and drive our product vision and strategy, inspiring a talented team of product managers and designers to shape the future of hospitality technology.
You will combine creativity, technology, and business insight to evaluate the potential and practicality of products in development. Leveraging your experience, you will craft solutions that not only delight customers but also drive measurable business outcomes and ensure long-term viability. Your leadership will be instrumental in aligning customer needs, market opportunities, and company goals, enabling Mews to set new standards for innovation in the hospitality sector.
✅ Your mission, should you choose to accept it:
· Define and communicate a compelling product roadmap that addresses the unique challenges of the hospitality industry, including guest experiences, operational efficiency, and scalability.
· Lead and mentor a cross-functional team of product managers and designers, fostering collaboration, innovation, and professional growth.
· Collaborate with internal stakeholders and external partners to identify customer needs, market opportunities, and emerging trends, ensuring alignment with business goals.
· Build and maintain customer feedback loops, using insights to guide product decisions and prioritize features that create real value for users.
· Ensure the delivery of high-quality, user-centric solutions through close collaboration with design and engineering teams, while adhering to industry compliance standards.
· Champion data-informed decision-making, leveraging insights to refine strategies and measure product success.
· Drive alignment between product strategies and OKRs, delivering measurable outcomes that contribute to business growth and customer satisfaction.
· Collaborate with GTM teams to ensure seamless go-to-market execution and maximize product adoption.
· Promote a culture of experimentation and continuous improvement, exploring innovative solutions to the hospitality sector’s most pressing challenges.
· Ensure products are designed for scalability, performance, and reliability, supporting global expansion and resilience.
🤝️ You’ll be a great fit if you bring a few of the below with you:
5+ years of experience in product leadership roles, with a track record of delivering SaaS products.
· Proven ability to lead and inspire cross-functional teams, including designers and product managers, fostering collaboration and innovation.
· Strong strategic thinking and execution skills, with a customer-first mindset and a focus on measurable outcomes.
· Excellent communication and stakeholder management abilities, capable of aligning diverse teams and influencing at all levels.
· Deep understanding of business metrics, including ROI, market viability, and P&L responsibilities, to ensure alignment between product and business goals.
· Technical literacy, enabling effective collaboration with engineering teams and alignment on technical feasibility and constraints.
· Experience driving user-centered design processes and prioritizing exceptional user experiences, with an emphasis on customer feedback and data-informed decisions.
· Proven ability to leverage analytics, market research, and customer insights to guide product strategies and decisions.
· Familiarity with the hospitality industry or similar sectors, understanding its unique challenges and opportunities.
· Demonstrated ability to lead teams through change, fostering resilience, adaptability, and a continuous improvement mindset.
🎉 What’s in it for you?
Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:
- Participation in the Company shares program
-
Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
(No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
- Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday (no, this is not a typo)
- Wellness Wednesday's (once a month, the whole company enjoys a day where you can attend to your own well-being)
- Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
- Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
- Regular team events and socials
🤷🏻 Who is Mews?
We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.
Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.
💭 Life at Mews
That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.
Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.
To get more of an idea what life at Mews is like, check out our Instagram 📸.
We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.
Everyone is welcome at Mews
To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!
One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!
