EMEA Global Mobility and Immigration Manager (m/f/d)

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Our Company

Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We are a climate change innovator, partnering with cities, governments and companies to cut carbon. We are working to connect solutions with the help of Hitachi’s Green Energy and Mobility both physically and digitally to deliver net-zero. The company’s consolidated revenues for fiscal year 2023 (ended March 31, 2024) totalled 8,564.3 billion yen, and approximately 268,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com

What you’ll be doing

General Summary / Objectives:

As a member of Global Mobility Regional Leadership, responsible for executing an effective and efficient end-to-end mobility administration and operations. Partner with internal and external stakeholders to ensure seamless execution of the expatriate experience. 

Essential Duties and Responsibilities:

• Oversee mobility operational activities for the region including but not limited to everyday responsibilities of assignment management, immigration support, invoicing and cross-charging, APro operations management.

• Support implementation of mobility initiatives including but not limited onboarding new shared services companies, vendors, services, policies, and processes.

• Serve as escalation point and mobility resource for mobility operations and administration.

• Ensure high quality services are rendered in a consistent and timely manner by internal mobility teams and external providers.

• Partner closely with internal and external vendors, internal stakeholders (e.g. Shared Services teams, Global Total Rewards colleagues, Hitachi Managed Partners, Payrolls, HR Business Partners) to deliver the best mobility experience.

• Provide direction and guidance in support of assignment management.

• Approve payroll instructions, vendor invoices, internal cross-charges, etc. as required.

• Administer and ensure compliance with Hitachi policies, immigration laws, tax regulations, and other relevant compliance requirements as needed. Seek further direction from Mobility management when necessary.

• Responsible for completeness and accuracy of mobility information used for compliance and reporting (including systems like AssignmentPro and HiNext, payroll, expenses/reimbursements, cross-charging, etc.); update and correct information as needed.

• Stay connected with stakeholders to understand their mobility needs, review assignment policies and processes to assess whether they meet business needs. Formulate and present recommendations accordingly.

• Support change management plans to stakeholders as needed to communicate policy, process, vendor, and other changes.

• Collaborate closely with Mobility Program Management and Compliance colleagues to optimize policies, vendors, systems, and processes.

• Drive continuous process improvement and assignee experience.

What you bring to the team 

We are looking for a team player, who is motivated by delivering great work and the Hitachi vision. Under our hybrid working model, employees can work flexibly from home or the office, depending on business requirements.

The ideal candidate will possess the following skills and background:

Position Requirements (Global Mobility Specific):

• At least 7 years of experience administering or overseeing end-to-end mobility services.

• Knowledgeable of assignee end-to-end life cycle management.

• Deep understanding of global mobility vendors and processes including expense management and cross-charging.

• Working knowledge of assignee tax, immigration, and PWD practices.

• Ability to work cross-functionally and effectively in ambiguous and uncertain environments.

• Ability to adapt and manage unexpected events.

• Excellent time management and organizational skills, and ability to prioritize activities.

• Must be self-motivated and proactively lead operational excellence.

• Ability to work with little supervision.

• Ability to manage sensitive and confidential information with discretion.

• Mentor and coach team members.

• Strong interpersonal skills and project management skills.

• Excellent communication skills and team spirit.

Education and other requirements:

• Associates degree or at least 7 years of international assignment experience.

• Experience working in a geographically and culturally diverse team.

• Japanese language required.

• AssignmentPro experience ideal.

• Experience working with Japanese headquartered companies desirable.

• International career experience helpful.

Physical Demands:

Typical office work demands, such as sitting for long periods of time, and the extensive use of computers and related screen-based applications.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Disclaimer:

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Hitachi management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi to drive social innovation, we’d love to hear from you.