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Elastic

EMEA HR Operations Manager

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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We are looking for a Manager, HR Operations leading a team, and overseeing operational practices and processes in EMEA. Our ideal candidate is an experienced, driven HR Operations leader with a thirst for learning, a passion for scaling, and curiosity to learn new technologies. This role will require you to think big, use data to drive HR operations delivery and stay ahead of the curve. If you are passionate about delivering HR operational excellence, leading a regional team, and managing large-scale HR projects for a fast-growing technology company, we'd love to hear from you!

What You Will Be Doing

  • Leading regional HR operational practices and processes, ranging from onboarding and offboarding, internal transfers, leaves of absence.
  • Reviewing and improving HR processes, fostering innovation and promoting scalability. Tailoring global practices and policies to localized needs, and prioritizing activities to maintain a strong foundation to sustain high growth.
  • Proactively analyzing trends and metrics and identifying needed improvements and enhancements to existing processes
  • Motivating, mentoring, and coaching a team of driven HR professionals with a focus on career development and growth.
  • Streamlining internal processes by bringing consistency, standardization, automation and scalability
  • Leading the team's execution in ServiceNow against critical metrics to ensure a seamless employee experience when handling employee questions and providing HR support
  • Managing regional and global operational process improvements projects which are critical to supporting HR's focus on delivering a frictionless employee experience
  • Partnering cross-functionally with teams like Benefits, Employee Success, Workplace to review existing policies and processes for time off, leave of absence including sick leave, as well as occupational health.

What You Will Bring

  • Skill in navigating fast-paced and dynamic environments, thriving in ambiguity and devoting a diversified global view to all you do.
  • A curious nature that wants to dive-in and determine the best approach to problem-solvePossess intellectual curiosity, having the ability to see beyond what the customers want to deliver, instead anticipating what they need.
  • A proficiency in optimizing processes and programs with a keen understanding of the balance between structure and flexibility.
  • Strong communication and organizational skills, along with a consistent track record of collaborating with various internal partners.
  • Strong project and stakeholder leadership skills
  • 5+ years of international experience in HR Operations with a direct focus on compliance, process mapping, and localizing practices
  • Proven experience in managing and leading a diverse team, providing clear direction, setting work priorities, and offering mentorship with an emphasis on team development
  • Experience working in an international organization with a strong presence in EMEA, familiar with local labor laws and regulations.
  • Ability to effectively prioritize, project manage and perform in ambiguous environment Strong analytical abilities to solve complex problems with attention to detail
  • Ability to build effective work relationships at all levels of the organization, influence behavior, and manage change
  • High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
  • You know that sometimes laughter is indeed the best solution - a sense of humor, ability to roll with the punches and adapt quickly to a changing environment is a big plus!
  • Excellent English is required, proficiency in listening, speaking reading and writing
  • Previous experience using Workday preferred
Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

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