Engineering Lead

LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.

Today, LoyaltyLion works with over 10,000 small and medium sized retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. An experience where customers feel valued, rather than just another number. 

It’s been an incredible few years for LoyaltyLion. We closed funding of $12.5m in 2021 and another $12m in 2022. We’ve built out our Leadership team, amongst other key senior hires and we continue to set our sights high, achieving spots in both the Deloitte Fast 50 and the FT1000.

Oh, and did we mention our recent successes, such as our G2 reviews, where we are the no.1 in loyalty management in the world or where we've been voted No. 8 in the Best UK Software 2024 list...

The Role

As an Engineering Lead at LoyaltyLion, you will guide a team to develop elegant, performant, maintainable, operable, and secure applications. Your responsibilities will include designing and architecting our systems while fostering a culture of continuous improvement in engineering excellence. You will lead your team to achieve high standards, making both the team and the applications the best they can be.

Some of the things you'll be doing:

- Delivering clean, architecturally sound, and maintainable full-stack code.

- Collaborating with Product Management and other stakeholders to rapidly build, measure, and learn, driving the development of a world-class product.

- Supporting the Engineering Manager in continuously iterating on the company’s development processes.

- Guiding design discussions and providing experienced insights to help the team balance flexibility, practicality, scalability, and performance.

- Championing new technologies and enforcing best development practices.

- Keeping a keen eye on the future while proactively and pragmatically addressing technical debt.

Requirements

- 5+ years of software development experienceIn-depth knowledge of Typescript & NodeJS

- Experience in Agile development practices

- Experience with RDBMS

- Relevant experience in real-time, low-latency, high-frequency transaction-based systems

- Ability to diagnose problems at any level (Client, HTTP/Network, Server, Database, OS)

- Experience building applications across the stack, including designing for performance, reliability, and extensibility across various layers of the system, from the database to the server to the user's device

- An insatiable appetite for learning

As an added bonus, you might:

- Have exposure to the secondary languages we use in our stack (Ruby)

- Have prior experience in ecommerce

Our primary technical stack:

- Javascript & Typescript

- React

- Node

- Ruby

- Postgres

- AWS

Nice to have (exposure)

- Debezium

- Kafka

- Clickhouse

- DBTCube

- Dagster

- Superset

Benefits:

- Remote and flexible working

- International Remote working (up to 30 days in each holiday year) 

- Competitive Learning and Development Budget

- 25 days holiday + bank holidays + carry 5 days holiday over into the next holiday year

- All permanent employees get equity to recognise the valuable contribution you'll make to our growth

- Company days out and events, and team socials

- Home office budget

- Cycle scheme

- Employee Assistance Program

- Private medical insurance

- Life Insurance

- The opportunity to join at a major inflection point – ecommerce is booming, and with it, the demand for loyalty software like LoyaltyLion

- Macbook, magic keyboard, and any other tech or equipment you need to do a great job