Engineering Manager - AI-Native Email App

The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.
Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.
Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.
We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.
If you're this person, we'd love to talk to you.

We are looking for an Engineering Manager to lead a high-performing engineering team building and scaling products used by millions of users across the region.

This role is for a strong technical leader who can lead engineers, make sound architecture and engineering decisions, and drive products and systems from idea to production. You will be responsible for both the quality of the engineering team and the quality and speed of what the team ships.

You should be comfortable operating across people, product and technology — setting a high engineering bar while keeping the team focused on delivering real customer and business outcomes.

• Lead and manage a team of engineers across frontend, backend and full stack development.

• Own engineering delivery for major product areas, ensuring the team ships quickly without compromising reliability and technical quality.

• Work closely with product, design, mobile, backend and AI teams to turn ambiguous product problems into clear technical execution.

• Drive technical architecture and engineering decisions across APIs, databases, integrations, infrastructure and customer-facing systems.

• Set engineering standards around code quality, system design, testing, observability, security and production reliability.

• Stay close to the technical work through architecture reviews, code reviews, debugging and critical engineering decisions.

• Develop engineers through regular feedback, coaching, performance management and clear expectations.

• Identify performance gaps early and take ownership of raising the team's engineering and execution bar.

• Improve engineering processes, tooling and automation to help the team move faster and operate at scale.

• Own production outcomes beyond release: monitor systems, resolve incidents, identify root causes and ensure problems do not repeat.

• Build a strong engineering culture focused on ownership, speed, technical excellence and continuous improvement.

• Strong software engineering background with experience building and shipping real production systems.

• Experience leading or managing software engineers and owning engineering delivery.

• Strong technical depth across backend, frontend, APIs, databases, distributed systems or cloud infrastructure.

• Able to make sound architecture and technical trade-offs while balancing speed, scalability and maintainability.

• Strong track record of taking products or systems from idea through development, launch and production.

• Comfortable reviewing technical designs, challenging engineering decisions and debugging complex production issues.

• Strong people leadership with the ability to coach engineers, manage performance and build high-performing teams.

• Strong product sense and ability to connect engineering decisions to customer and business outcomes.

• Able to work fast with ambiguity, establish priorities and drive teams toward clear outcomes.

• Strong ownership mentality — when something breaks or delivery slips, you take responsibility for getting it back on track.

• Managers who want to manage people without staying close to the technology.

• Engineers who want the title of Engineering Manager but do not want accountability for team performance.

• Leaders who need complete specifications before their team can start.

• Managers who measure success by meetings, processes or tickets instead of shipped outcomes.

• People who avoid difficult technical decisions, performance conversations or production issues.

• Candidates who make vague leadership claims without being able to explain what they personally built, led, improved or scaled.

We are looking for engineering leaders with real technology career highlights.

A strong highlight is not just managing a large team or working at a famous company. A strong highlight means you personally helped build, ship or scale a serious product, platform or engineering organisation and can clearly explain your contribution.

You should be able to demonstrate both sides of engineering leadership: technical depth and the ability to build a high-performing team that consistently delivers.

This is a hybrid role. You are expected to work from our local office at least 3 days per week, with the remaining days offering flexibility to work remotely.

Candidates should be based in, or able to work from, the location where the role is advertised.

English is our main working language across global teams. Strong English communication is required.

Our process is designed to move fast:

1. Online assessment or practical task

2. Technical / engineering leadership interview

3. CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.