EverWell - Sales Associate (Remote, UK)

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and the Wellness industry, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. 

About the company

Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. We’ve got big goals and we’re ready to achieve them.

This is where you come in!

You’ll be the go-to person for assisting the sales team and managing a pipeline of customers; whether it’s qualifying new leads, scheduling appointments with our sales reps, or sorting out our inbound comms funnel.  

As the first point of contact you’ll be available on phone, email, SMS, social media and our website chat to talk to anyone enquiring about Timely.  You’ll work through leads generated by our internal and external campaigns, calling and qualifying them for our sales reps to engage with.

You’ll also engage and upsell with our existing customers, identifying potential sales opportunities to help them see the value in other Timely products.

What you’ll bring.

• 1-2 years within a similar Sales experience - with proven results

• Self-Assurance & Resilience - Can adapt quickly to change, learns fast, embraces challenges, and recovers swiftly from setbacks.

• Rapport Building - Builds trust with customers quickly.

• Communication – Is an active listener, patient, conveys viewpoints accurately, and delivers high-quality, detail-focused work.

• Teamwork – Works well within a team, can resolve issues collaboratively, balances interests fairly, and builds strong, trusted relationships.

Research shows that while men apply to jobs when they meet ~60% of criteria, women and those in underrepresented groups tend to only apply when they check every box. So if you think you have what it takes but don't meet every single bullet point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why join us? 

At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year. We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office.

We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.  

• This role is full time, permanent and can be based anywhere in the United Kingdom. 

• You must be legally entitled to work in the United Kingdom. 

• Applications close when we find the right person! 

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences.