Executive Assistant

Job Description
Description for Internal Candidates
J.P. Morgan's Commercial & Investment Bank is looking to hire a top performing Executive Assistant to support diverse teams. The Executive Assistant role requires support with a structured approach, attention to detail, and high energy in a fast-paced, deadline-driven environment. The candidate will interact with executive-level clients across various business lines, adapt procedures to meet department goals, and perform confidential administrative tasks for executives, managers, and stakeholders. They are expected to excel in a team setting, professionally represent the manager or group, and produce high-quality work.
As an Executive Administrative Assistant, you'll handle various confidential administrative tasks, requiring initiative and sound decision-making for the executive, their management team, and other stakeholders.
Job Summary:
As an Executive Administrative Assistant in Commercial & Investment Banking, you leverage your extensive experience as an Executive Assistant to confidently make independent decisions in handling administrative tasks. You are highly adaptable and embrace change, understanding team priorities and applying that knowledge to your daily activities.
In this role, you act as an owner and a problem solver, demonstrating superior communication skills, both written and oral. You are clear, concise, and direct, with excellent phone etiquette and a strong sense of ownership, ensuring follow-up when necessary.
You exercise tact and discretion in handling confidential matters, maintaining the highest level of professionalism and confidentiality.
Job Responsibilities:

• Manage and handle complex and detailed calendars, addressing multiple and urgent meeting conflicts, and setting up meetings and conference calls both internally and externally. Handle all associated logistical aspects.
• Work effectively in a fast-paced, ever-changing environment, managing multiple priorities with a calm, professional, and willing attitude.
• Answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Coordinate travel arrangements, including air, hotel accommodations, and ground transportation; prepare detailed itineraries and required travel visas/documents, ensuring accuracy and timely delivery of plans/tickets to travelers.
• Process invoices and Travel and Expense claims for team members promptly. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures.
• Embrace increased and/or new responsibilities at any time.
• Assist with overflow, special projects, assistant back-up coverage, and day-to-day tasks.

Required qualifications, capabilities and skills

• Bachelor degree in any stream
• At least 8 years' experience in an Executive Administrative Assistant role
• Strong working experience with Microsoft Word, Excel and PowerPoint
• Knowledge of general office procedures (e.g., scheduling, expenses, calendar management)
• Superior oral and written communication skills

Preferred qualifications, capabilities and skills

• Adaptable team player, Good problem-solving ability, and Effective interpersonal skills
• Excellent telephone etiquette
• Tact and good judgment in confidential situations and proven experience interacting with senior management.
• Ability to adapt procedures, processes, and techniques to the completion of assignments.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.