Fraud Analyst

Fraud Analyst – Technical Underwriting 

Welcome to Hastings Direct – Pricing, Data and Analytics. 

Our vision is to become the UK's best and biggest digital insurance provider; we've got big ambitions to grow and we're clear on where we want to win. We’ve made huge investments into our underwriting, pricing, data and technology capabilities along with our 4Cs ways of working, building a culture that provides the right environment for our colleagues to build careers, contribute and be who they are - with some fun along the way! 

Working in Technical Underwriting in Hastings Direct will involve finding fraudulent and the riskiest drivers, looking to avoid them so we can provide a fairer price to the good drivers. In Fraud Analytics we are committed to identifying fraud, from customers inputting incorrect information to receive a lower price to malicious fraud like ghost broking. Fraudsters are continually evolving tactics to evade detection so we are a curious team and the successful candidate will have a keen eye for detail, looking for unusual or suspicious behaviour in large quantities of data. The field is extremely rewarding as you can be confident you are on the front line of protecting the company from fraud and helping honest customers by keeping their premiums lower. 

Collaborative working is at the core of what we do because it’s our people that make the business successful – our Pricing, Data and Analytics teams hold a breadth of experience to learn from, to support and develop you. You will have access to the cutting edge of technology to analyse data and we encourage an inquisitive mind to get the most from the large amount of data we hold.  

Job details: 

• You’ll be exploring a vast data landscape, looking for new and innovative ideas to detect fraud and drive change in the business. 

• Everything we do starts and ends with data, whether that be drawing insights, exploring new ways of how we use it or finding value to change it. An inquisitive mindset is essential, not afraid to challenge the status quo by using data driven insights to inform policy  

• You’ll be working with all Hastings brands and products, obtaining a vast knowledge of our data landscape and using this to protect the business at every fraud opportunity. 

• End-to-end ownership of your work, sharing your ideas at senior leadership level and making real change.  

Essential skills/experience:  

• Previous experience in a technical, data focussed role from any fast moving industry. 

• Curious, comfortable and confident with numerical and statistical information.   

• Knowledge or experience using an analytical programming environment, such as Python, SQL or R.   

• A creative mindset, displaying initiative and innovation in everything you do.   

• Exceptional communication skills, both written and verbal.  

The interview process;

Our interview process involves the below:   

• Virtual data driven assessment. 

• Introductory call with hiring leader. 

• Interview including technical task. 

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website  

Benefits: In addition to a competitive salary you will also receive… 

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail 

Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus 

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support 

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs 

There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your  weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. 

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.