The Freelance Account Manager at Klick will manage client relationships in the healthcare sector, ensuring project execution, budget management, and collaboration across teams. Responsibilities include enhancing client outcomes, articulating brand objectives, and maintaining high client satisfaction. The role demands excellent communication skills, a solid understanding of healthcare regulations, and a strategic approach to client services.
By helping deliver on new client work, you will be one of the first people to get the French office up and running at Klick. There’s just so much more opportunity and support here than you’re used to. We have no big network issues, no posturing, no politics, and no BS. You’ve never worked with a team like this.
You will deliver fantastic work to your healthcare clients. Why? Your team. You’ll partner across crafts to deliver outstanding creative, activation, tech enablement and more. We’re looking to you to extend and build the high-performing, people-first Klick culture in your region, which also means ensuring the culture is authentic to your part of the world.
At all levels within Client Services, you have a tremendous amount of ownership and autonomy to do what’s right for our clients. We are highly empathetic, and highly competitive. We are always looking for the win/win, and we play as hard as we work.
Management and Execution
- Collaborate with your team to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements.
- Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations.
- Review and manage project budgets with your expert direction to achieve success.
- Collaborate with cross-functional teams in the delivery of launch programs.
- Maintain an action and solution oriented approach at all times.
- Ensure that all communications reflect Klick Health standards and contribute to a positive client experience.
- Thoroughly grasp clients, industry dynamics, competitors, key drivers, and the evolving business environment.
- Diligently search for opportunities to enhance our clients’ business outcomes, persistently striving to deliver exceptional value.
- Precisely articulate clients’ brand objectives, ensuring they seamlessly integrate into our strategic recommendations.
- Play an integral role in shaping the account plan for each client, contributing valuable insights and strategic direction.
Experience
- 4+ years client services experience in the advertising industry.
- 1+ Years pharmaceutical/healthcare advertising experience.
- Comfortable managing between 2-3M in client business.
- Experience participating in brand planning. Launch experience is a plus.
- Intake of new client opportunities and brief coordination.
- Setup, lead and run client meetings, provide follow-up and recap notes.
- In partnership with Project Management, review and create scopes of work.
- Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
- Maintain and grow client relationships at the Product Manager and Associate Director level.
- Exceptional presentation and communication skills.
- Full understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
- Comfort and enthusiasm for integrating AI into your work
- University degree required, MBA a plus.
Requirements
- Travel: As need travel to client
- Valid passport is required.
- Comfort with and enthusiasm for integrating AI into your work.
#LI-Hybrid #LI-AS1
Top Skills
AI
Similar Jobs
Be an Early Applicant
As a Sales Development Executive, you will develop relationships with customers to ensure product visibility, influence promotions, and achieve sales objectives. You will visit independent retail outlets, manage promotional activities, and work collaboratively with your regional team to drive sales performance.
Be an Early Applicant
In this role, you will build and maintain relationships with independent retailers, ensuring product availability and visibility. You will drive sales through promotions and strategic planning, while collaborating with your team to achieve common goals. Self-motivation and strong sales skills are key to succeeding in this position.
The Account Executive will focus on generating pipeline and closing deals in a mid-market SaaS environment, particularly targeting organizations with over 300 employees. They should be familiar with sales methodologies and possess strong self-starter qualities to meet revenue targets in a fast-paced setting.
What you need to know about the Edinburgh Tech Scene
From traditional pubs and centuries-old universities to sleek shopping malls and glass-paneled office buildings, Edinburgh's architecture reflects its unique blend of history and modernity. But the fusion of past and future isn't just visible in its buildings; it's also shaping the city's economy. Named the United Kingdom's leading technology ecosystem outside of London, Edinburgh plays host to major global companies like Apple and Adobe, as well as a growing number of innovative startups in fields like cybersecurity, finance and healthcare.
