Global Provider Network Sourcing & Onboarding Specialist

Requisition Number: 2355415
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This role sits at the heart of a new international team responsible for building a high-performing global medical provider network across over 40 countries to initially deliver disability examinations for the US Veterans Benefits Association (VBA). The provider network could be further expanded for other clients, markets or pursuits, as required.
You will be responsible for identifying, vetting, engaging and preparing providers (clinics, hospitals, physicians) for onboarding and operational readiness. This includes outreach, assessment of capabilities, collecting data for supplier vetting and shortlisting, early contracting coordination, and supporting the transition to credentialing and operational teams.
Please note: This role is a 6 month fixed-term contract.
This role blends:

• Strategic global sourcing
• Provider engagement & relationship management
• Operational & data management
• Onboarding & compliance support
• Crossfunctional collaboration across legal, credentialing, operations, and global teams

What you'll do:
Provider Identification & Market Mapping

• Research and identify qualified clinics, hospitals, and physicians across target countries
• Build longlists and shortlists using predefined criteria (capacity, capability, geography, specialties)
• Maintain a dynamic global sourcing pipeline that scales with project needs

Outreach & Engagement

• Conduct professional outreach (email, phone, LinkedIn, and regional channels and professional networks) to prospective providers
• Introduce the program, assess initial interest, viability and manage follow up communications
• Track all provider interactions and maintain accurate records of discussions, interest and outcomes
• Build relationships with provider administrators, clinicians and key contacts

Provider Capability & Capacity Assessment

• Gather structured capability data (e.g., facilities, access to required modalities, physician availability, compliance-readiness)
• Verify information, request missing data, and evaluate suitability using set criteria
• Produce concise capability summaries for internal review and decision making

Contracting & Commercial Support

• Coordinate early contracting steps; sending agreements, tracking status, identifying blockers and prompting follow ups to progress contract negotiations and execution
• Work closely with legal and compliance teams on revisions, queries, and status updates
• Maintain visibility of contract stage and escalate risks promptly

Onboarding and Readiness

• Ensure all provider information is complete before transition to Credentialing teams
• Collaborate with Credentialing, Compliance, and Data/IT teams to ensure seamless provider setup
• Support early operational onboarding tasks (e.g., access requests, data templates, system readiness)

Data & Record Management

• Maintain accurate databases, trackers, and documentation for all provider sourcing activities
• Support reporting and dashboard updates, pipeline analysis and operational updates
• Ensure data quality, maintain provider categorization, provider engagement, and capability data

Cross Functional Collaboration

• Partner closely with Credentialing Specialists, Legal, Operations, Quality, and project stakeholders
• Ensure alignment on pipeline capacity, country level priorities, risks, and timelines
• Contribute to continuous improvement of provider workflows, SOPs, and global network strategy

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
What you will bring:

• Degree (or equivalent experience) in a relevant field such as Healthcare Administration, Business, Global Health, Public Health, or a related discipline
• Demonstrated experience in a coordination, sourcing, recruitment, vendor engagement, or administrative support role, ideally within healthcare or a similarly regulated environment
• Demonstrable solid organisational and data tracking capability, with the ability to manage multiple workflows simultaneously and maintain accurate documentation
• Proven ability to be a confident communicator across global audiences (email, phone, written)
• Proven skills at outreach, relationship building, and managing multiple stakeholders
• Demonstrated proficiency with Microsoft 365 tools, especially Excel, SharePoint, Outlook, and Teams
• Proven ability to work independently and as part of a small team, managing priorities in a fast paced environment
• Demonstrated high attention to detail, with an ability to verify information, identify gaps, and maintain structured organisation
• Proven ability to be comfortable working across time zones, with international providers from multiple countries and cultures

Other useful skills and experience include:

• Proven experience in healthcare, international recruitment, or global provider network development
• Proven exposure to credentialing, vetting, regulatory requirements or contracting
• Demonstrable prior experience engaging medical facilities or healthcare professionals, such as clinics, hospitals, or physician groups
• Demonstrated knowledge of international healthcare markets, regulatory landscapes, provider onboarding or provider performance management

What We Offer:

• Opportunities for professional development
• Inclusive and supportive team culture
• Key benefits: Private health insurance, wellness programs, matching pension contribution, lunch provided by the company, training opportunities, employee donations matching and others

*All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2026 UnitedHealth Group. All rights reserved.
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