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Manage group, conference, and event enquiries from initial contact through contract confirmation. Convert opportunities into bookings, prepare quotations and contracts, coordinate event logistics, and communicate requirements to hotel departments. Build client relationships, generate repeat business, identify upselling opportunities, conduct hotel tours, and support revenue and commercial growth targets while ensuring successful event delivery.
Exceptional Hospitality Starts with You
Join the Commercial Team at Brighton’s award-winning Hotel of the Year and play a key role in driving revenue, building client relationships, and delivering exceptional event experiences. As a Groups, Conferences & Events Sales Executive, you’ll convert enquiries into business, coordinate successful events, and contribute to the commercial success of one of the UK’s busiest MICE hotels.
ResponsibilitiesHere’s what you’ll do during a typical day
- Manage group, conference, and event enquiries from initial contact through to contract confirmation.
- Convert enquiries into bookings while achieving revenue and conversion targets.
- Prepare and maintain contracts, quotations, and customer records accurately.
- Coordinate event logistics, including catering, accommodation, AV requirements, room setup, billing, and compliance.
- Communicate event details to hotel departments through Delphi BEOs to ensure seamless delivery.
- Build strong client relationships and generate repeat business.
- Identify upselling and cross-selling opportunities to maximise revenue.
- Collaborate with operational teams to deliver exceptional guest experiences.
- Conduct hotel show rounds and represent the hotel professionally.
- Support departmental sales objectives and overall commercial growth.
What are we looking for
Essential
- Proven sales mindset with a passion for achieving results.
- Strong organisation and time-management skills.
- Commercial awareness and ability to maximise sales opportunities.
- Confident negotiator with strong objection-handling and closing skills.
- Excellent written and verbal communication skills.
- Professional and confident telephone manner.
- Proactive, positive attitude and ability to thrive in a fast-paced environment.
- Previous experience in sales, hotel sales, or events.
Desirable
- Knowledge of Hilton systems or hotel sales/property management systems.
- Experience within the MICE sector.
- Qualification in Hospitality, Business, Sales, or Events Management.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
About the TeamHow We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
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