Who We Are
ghSMART is a leadership advisory firm dedicated to creating value for CEOs, boards, and investors. We partner with our clients to solve their most critical business decisions, becoming their trusted advisor on their most important people and talent priorities. As the first call for some of the world's most influential executives, we offer a data driven perspective on their leadership and talent strategy. Our team is made up of over 175 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world. We advise on the art and science of building winning leadership teams, doing meaningful work every day. We hire the very best talent, and our team has the freedom to work where they choose.
What you’ll do
As the Head of Business & People Analytics at ghSMART, you will drive and lead the development of a world-class analytics function. Your mission is to provide strategic decision-making support through advanced data intelligence, driving business growth, client impact, and people development. You will establish robust data management systems, implement effective data collection processes, and leverage advanced analytics across functions. Acting as a key advisor to the executive team, you will influence all internal stakeholders, embedding data-driven decision-making into the firm’s operating model to enhance commercial success, optimize talent development, and improve firm-wide profitability.
Responsibilities
- Business & Data Infrastructure Development: Design and implement a centralized and interconnected management information system that facilitates automated data pipelines, reducing manual entry, and enhancing accuracy. Ensure organizational adoption and develop a scalable data strategy roadmap that aligns with the firm's long-term growth and evolving analytics needs.
- Data Collection & Governance: Develop standardized and repeatable data collection processes to achieve 95%+ data accuracy and completeness across all business areas, ensuring compliance with data governance best practices (e.g., privacy, security, and regulatory adherence).
- Analytics-Driven Business Insights: Deliver monthly and quarterly business intelligence reports to the leadership team, focusing on profitability, revenue growth, and client impact. Establish predictive analytics models to inform strategic decisions on commercial growth, pricing strategies, and resource allocation.
- People Analytics & Talent Development Insights: Develop a robust People Analytics framework to track consultant performance, engagement, and career progression. Implement a data-driven approach to workforce planning, ensuring optimal talent deployment and leadership development.
- Impact on Decision-Making & Profitability: Develop solutions that enhance profit margins, boost client retention, and increase employee productivity through insights-driven interventions. Embed analytics into core workflows to integrate data intelligence into decision-making and operational processes.
You Bring
- Bachelor's Degree required, in analytical subject preferred (e.g., math, science, engineering, economics, etc.).
- 7+ years of progressive business experience, prior analytics experience required.
- Expertise in BI tools (Tableau, Power BI), SQL databases, cloud-based data platforms, and statistical modeling to create predictive analytics and automated workflows.
- Familiarity with financial statements, including income statements, balance sheets, and cash flow.
- Strong understanding of financial drivers in a professional services firm. Ability to analyze client behaviors, revenue streams, and market trends.
- Ability to effectively engage and influence senior executives and stakeholders in the development of solutions that will accelerate data-driven insights for our most critical business initiatives.
- Proven track record of leading organizational change in analytics-driven decision-making, including internal adoption.
- Excellent communication and data storytelling skills to translate complex data into compelling, actionable narratives for non-technical audiences.
- Results-oriented mindset with a focus on delivering high-impact insights,
- Demonstrated ability to own, manage and complete projects with high quality results.
- Collaborative team player who partners with senior leadership and cross-functional teams.
- Commitment to integrity, collaboration, ethical data use and confidentiality.
- Passion for innovation in business intelligence and analytics.
Why join ghSMART?
Opportunity to become the best. Our clients are the best of the best, so we have to be too. You’ll learn and grow as part of a team of exceptional people, working in an environment of generosity and
gratitude.
Do meaningful work. Our clients are leading world impact, and you will influence that daily.
Have your voice and talents recognized. We are a flat organization that values proactivity and ability over bureaucracy and tenure. All our decisions and actions are guided by our Values and Credo - to
help leaders amplify their positive impact on the world.
We are ranked #1 or #2 in 10 Consulting categories by Vault. See what others think about working at ghSMART on Glassdoor.
Please be advised that all emails will originate from the @ghsmart.com domain; any other domains are fraudulent, should be ignored, and deleted.
ghSMART is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace across all of our global locations. We welcome applicants of all backgrounds and ensure equal employment opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our global policies and practices are designed to support an environment of respect and equity for all.
