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Job Description:
At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.
About the Role:
We are hiring a Head of Region – Africa to lead our business growth across the continent. This is more than just a role – it's an opportunity to own a regional P&L, on a career track aimed at developing future GMs, COOs, and CPOs.
We're looking for a commercially-minded, analytical, and customer-obsessed product leader with deep familiarity with African markets to shape and execute the strategic roadmap for this critical region.
You Will:
- Own the Regional P&L: Deliver performance against annual business plans and budgets, optimizing for long-term customer lifetime value (LTV) and attractive unit economics.
- Drive Strategic Clarity & Executional Excellence: Build and execute region-wide strategies across product, pricing, marketing, customer experience, and regulatory functions.
- Champion Customer Empathy: Serve as the voice of the African customer segments, integrating their preferences and pain points into tailored product and value propositions.
- Shape and Influence Cross-Functional Roadmaps: Collaborate with global teams across Product, Engineering, Marketing, Pricing, Risk, and Compliance to advocate for African market priorities.
- Lead with Integrative Thinking: Connect dots across metrics, customer behavior, external factors, and internal strategies to craft holistic growth plans and scalable frameworks.
- Develop and Prioritise Business Cases: Identify growth opportunities, assess trade-offs, and influence roadmap prioritization using structured customer/business impact frameworks.
- Lead high-impact initiatives and team: Uplevel business reviews, OKRs, and strategic planning for the region; provide strategic clarity and lead high-impact initiatives.
- Deliver product: You will have a grasp over the technical aspects of product delivery and/or data analytics, driving velocity in insight generation and shipping velocity for the customers that you serve.
You Have:
- 10+ years of experience in fintech, consumer tech, strategy consulting, financial services, or e-commerce – ideally with emerging markets exposure.
- Experience working in or with African markets; strong preference for candidates from the diaspora with a deep understanding of the region's regulatory and consumer landscape.
- A "roll-up-the-sleeves" mindset combined with strategic depth and a strong desire to win.
- Experience operating in a global matrixed environment with cross-functional stakeholders.
- Proven ability to own and manage P&Ls, with strong understanding of drivers for high-volume, high-frequency transaction businesses.
- Demonstrated skill in data modelling, business analytics, and hypothesis-driven decision making.
- Structured thinker able to manage ambiguity, influence diverse teams, and lead with heart, business sense, and insight.
- A strong grasp of FX markets and proven track record in making high stakes risk decisions.
- Strong preference for candidates with remittance industry experience
You operate at the intersection of strategy, execution, and empathy, and are excited to grow as a future GM. You thrive in roles that demand ownership across:
- Customer Understanding (Heart) – deeply empathise with customer needs and design experiences tailored to their context.
- Unit Economics (Business) – understand LTV, CAC, pricing, and promo mechanics with fluency.
- Product & Data (Technical) – drive roadmaps in partnership with product/engineering; articulate analytical asks independently.
- Strategic Integration – connect the dots across departments and geographies, bringing clarity to complexity.
- Leadership – influence, align, and elevate across teams while delivering scalable, sustainable growth.
#LI-Hybrid
Our Benefits:
- Paid Vacation Days
- Health insurance
- Commuter benefit
- Employee Stock Purchase Plan (ESPP)
- Mental Health & Family Forming Benefits
- Continuing education and corridor travel benefits
Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
