HPC Senior Technology Consultant

Job Description:

We are seeking a Senior HPC Technology Consultant to join our HPC Services team to provide System Administration support to a prestigious Bristol based customer operating large-scale High-Performance Computing infrastructure. This is an opportunity to play a key role in maintaining and optimising mission-critical systems that enable complex AI research, engineering, and data-intensive workloads.

Working within a dedicated team of technical experts, you will deliver both proactive and reactive support to meet the customers’ business needs, maintaining effective customer relationships and ensuring a very high level of customer satisfaction.

As a Senior HPC Technology Consultant, you will:

• Work as part of a dedicated team to support advanced HPC hardware and software technologies.
• Perform proactive maintenance activities and respond to critical incidents.
• Manage and document maintenance activities through case management systems.
• Ensure compliance with customer change management processes and controls.
• Build strong working relationships with customers and stakeholders.
• Follow technical escalation procedures to ensure rapid resolution of high-priority issues.
• Work alongside colleagues across EMEA to support wider customer requirements when needed.

What We're Looking For?

To be successful in this role, you will bring:

• A degree in Computer Science or a related discipline, or equivalent experience.
• At least 5 years' experience working with Linux systems.
• Strong Linux system administration skills.
• Experience performing hardware diagnostics, maintenance, and repairs.
• Strong scripting capabilities using Python, Bash, or similar technologies.
• Knowledge of configuration management tools such as Ansible.
• Understanding of Kubernetes / containerised workloads.
• Self-motivation and a willingness to take the initiative to learn from colleagues.
• Excellent analytical and problem-solving abilities.
• Strong communication skills and the ability to work effectively under pressure in a customer-facing environment.

Desirable Experience:

Experience in one or more of the following areas would be advantageous:

• Cluster management platforms such as Bright Cluster Manager, HPE Performance Cluster Manager (HPCM) or Cray Systems Manager (CSM).
• Batch job schedulers such as SLURM or PBS Pro job schedulers.
• High-performance networking technologies such as InfiniBand or Slingshot.
• Parallel file systems including Lustre.
• Linux security, patching and vulnerability management.

• HPC experience,
• Understanding of Linux kernel features, including memory management.

• Understand AI concepts; LLMs, Models, Frameworks

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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