Ingram Content Group (ICG) is hiring a HR Generalist to contribute to our team in Milton Keynes, UK. This role will provide a complete, professional Human Resources Advisory & Administration support service to the HRBP and to the Senior Leadership Team, Supervisors and Employees. They will guide all aspects of HR delivery to positively impact business unit performance and administer the functions of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefit administration, and training.
Want to join a key team that helps the world read?
Ingram Content Group is one of the world's largest and most trusted distributors of physical and digital content. Thousands of publishers, retailers, and libraries worldwide use our products and services to realize the full business potential of books, regardless of format. Ingram Content Group has earned its leading position and reputation by offering excellent service and creating innovative, integrated solutions. Our customers have access to best-of-class digital, audio, print, print-on-demand, inventory management, wholesale and full-service distribution programs.
The ideal candidate will have the following minimum qualifications:
- Educated General degree level
- At least 3 years’ experience in a Generalist / HR Advisor role
- CIPD 5 qualification preferred and existing membership to MCIPD level
We have a preference for:
- Experience of change management (Tupe/Redundancy/Restructuring), reward, resourcing and employee relations
- Has been in a client facing environment and sees HR as servicing an internal client
- Proficiency in recruitment attraction, selection and development programmes
- Experienced in all aspects of Human Resources administration life-cycle
- High level of professional credibility and be able to deal assertively and confidentially at all levels
- Excellent communications skills, verbal and written, with experience of drafting business correspondence
HR Site Leader’s Key Responsibilities are:
- Provides HR advice and administrative support across the UK, Australia, and ROW, ensuring compliance with local employment laws.
- Advises managers on employee relations, policies, and procedures.
- Leads investigations, disciplinaries, grievances, and performance management meetings.
- Manages end-to-end recruitment including job specs, interviews, offers, and onboarding.
- Conducts inductions and supports training initiatives using internal systems.
- Oversees associate lifecycle processes: starters, leavers, changes, and probations.
- Maintains and updates HRIS (PeopleSoft) and local databases, ensuring data accuracy.
- Produces regular reports on absence, KPIs, and HR metrics for management.
- Coordinates benefits administration, pensions, and payroll changes.
- Ensures compliance with UK and EU health & safety regulations and training needs.
- Conducts exit interviews, analyses feedback, and proposed improvements.
- Reviews and updates HR policies, procedures, and the staff handbook.
- Responds to internal and external HR-related queries and managed HR documentation.
- Contributes to employee engagement, wellbeing, and morale improvement initiatives.
- Carries out any other duties as requested by the HRBP or Home Office HR HRIS/L&D.
Perks/Benefits:
- Competitive salary
- Generous holiday plus Bank holidays
- Life Assurance
- Company Pension Scheme
- Company Sick Pay Scheme
- Continuous Professional Development and Training Opportunities
- Business Casual dress code, dress down Fridays
- Free onsite parking
- Free Hot drinks
- Snack and Drink Vending machines on site
- Gym Membership Corporate Discount
- Service Awards
- Company Bonus Scheme
- Discretionary Bonus
