Leads financial crime and operational risk control activities for an international consumer banking business. Designs and evaluates control frameworks, conducts risk assessments, monitors fraud trends, advises stakeholders, manages remediation, assesses regulatory changes, and supports governance reporting. The role analyzes KRIs, KPIs, and control performance while partnering with business, compliance, legal, audit, risk, and technology teams to strengthen the control environment and promote continuous improvement.
Are you ready to make a meaningful impact in financial crime risk control? As part of Chase International and J.P. Morgan Personal Investing, you will help build a culture of innovation and proactive risk management. You’ll collaborate with diverse teams, influence key decisions, and drive real-time issue detection and remediation. We offer opportunities for career growth, skill development, and the chance to contribute to a dynamic, global environment.
As a Financial Crime Risk Control Manager within the International Consumer Bank, you will lead the development of enhanced control frameworks and support top-down risk analysis. You will work closely with teams across the organization, helping to foster a culture of innovation and proactive risk management. Your role will involve driving continuous improvement in risk assessment and remediation, making a meaningful impact on our customers and the wider community.
Job responsibilities
- Lead the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.
- Conduct comprehensive risk assessments for product development and change initiatives, ensuring all potential risks are identified, evaluated, and addressed.
- Analyze data and monitor fraud trends to identify emerging risks.
- Collaborate with business stakeholders to identify risks associated with new and existing products and develop mitigation strategies.
- Monitor and evaluate the effectiveness of existing controls and recommend improvements.
- Assess the impact of regulatory changes and penalties across the industry to identify necessary actions.
- Advise on and challenge control processes and risk management practices, fostering a proactive risk management culture.
- Contribute to the Compliance and Operational Risk Evaluation (CORE) program by leading control design effectiveness evaluations, Risks & Controls identification, Issue Management, and Control Governance & Reporting.
- Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology control functions to establish and maintain business relationships.
- Support consistent and rigorous operational risk practices and control programs, including committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations.
- Review, analyze, and manage program-related data such as KRIs, KPIs, and key metrics to inform on the health of the operational risk and control environment.
Required qualifications, capabilities, and skills
- Experience in Operational Risk Management within Product, Controls, Compliance, Audit, financial institution, regulator, consulting firm, or retail investments manager.
- Strong acumen for risk identification, assessment, and development of effective control mechanisms.
- Excellent written and verbal communication skills, with the ability to influence business leaders at all levels.
- Deep understanding of fraud typologies, relevant regulations, and fraud prevention strategies.
- Experience partnering with business and stakeholders to manage remediation of operational risk issues.
- Detail-oriented with a high level of accuracy and integrity.
- Experience in process mapping.
- Experience in change management, including working in an agile and evolving environment.
- Effective time management and prioritization skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Preferred qualifications, capabilities, and skills
- Experience in financial crime risk control within a global organization.
- Familiarity with international regulatory environments and compliance standards.
- Proven ability to drive innovation in risk management practices.
- Experience working with cross-functional teams in a matrixed environment.
- Advanced data analysis skills and experience with risk metrics.
- Professional certification in risk management or compliance (e.g., CAMS, CISA, CRISC).
- Bachelor’s degree in a relevant field (e.g., Finance, Business, Risk Management).
#CHASE
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
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