Internal Communications Adviser

Internal Communications Adviser

Division: Operations
Department: Communications

• Salary: National (Edinburgh and Leeds) ranging from £43,300 - £54,100 and London £46,400 - £57,900 per annum (Salary offered will be based on skills and experience)

• This role is graded as: Corporate – Senior Associate Level 7

• Your recruitment contact is Raimonda via [email protected]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team 

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.  

The Operations Division enables the FCA to work efficiently and effectively. Within it, the Communications Department shapes how we communicate with internal and external audiences. Our Internal Communications team helps over 5,000 colleagues stay informed, engaged and aligned to the FCA’s mission. It’s an exciting time to join us. We’ve recently expanded our team and are evolving how we work to deliver more engaging, insight-led, audience-focused communications. If you’re looking to be part of a supportive and dynamic team, enjoy working across a wide range of issues and are ready to be challenged, curious and creative - then we’d love to hear from you.

Role responsibilities

• Partnering with stakeholders to deliver internal communications campaigns and announcements that stand out in a busy landscape

• Creating strategic communications plans that are insight-led, audience-focused and proportionate to the message

• Drafting and editing content for a range of internal channels—including news articles, blogs and senior leader messaging

• Curating and coordinating messaging across the internal communications team to ensure consistency and clarity

• Managing and evolving our channels, ensuring they meet audience needs and reflect best practice in internal communications

• Publishing content on our intranet and other internal platforms, ensuring timely and relevant updates

Skills required

Minimum:

• Proven track record of creating and delivering successful multi-channel internal communications strategies in a professional setting

• Demonstrable experience in drafting, editing and proofreading communications that are clear, concise and consistent across various formats and audiences

• Substantial experience working within central or local communications functions—this may include roles focused on project delivery, organisational change or stakeholder engagement

Essential:

• Ability to engage colleagues by translating organisational messages into clear, audience-focused insights

• Strong relationship-building skills with stakeholders at all levels

• Confident advising colleagues and selecting the most effective channels and messaging approaches

• Sound judgement in evaluating communication risks, benefits and lessons learned

• Experience producing internal content across a range of formats, including written, visual and video

• Excellent written and verbal communication skills, with the ability to quickly grasp complex issues

• Strong project management skills, balancing competing priorities in a fast-paced environment

Benefits

• 25 days annual leave plus bank holidays

• Hybrid model with up to 60% remote work

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes  we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines 

Timeline: 

• Advert Closing Date:  2nd January 2026 (at midnight)

• CV Review/Shortlist: 7th January 2026

• First Round Interview: w/c 12th January 2026

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time