IT Supplier Manager

End Date

Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

Job Title: IT Supplier Manager
Salary: £61,344  - £68,160
Location: Edinburgh, Bristol, Halifax or Birmingham
Hours:  Full time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time in one our key hub locations (listed above).

About us… 

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose.

About this opportunity

This is a fantastic opportunity to join our dynamic high performing Technology Supplier Management team. We lead the management of over 300 of Lloyds Banking Group’s technology suppliers and support the Technology transformation programme at the heart of the Group by building strong and long-lasting relationships with our suppliers. We are forward looking with a growth mindset, both individually and as a team and have a real passion for what we do.

What you’ll do
 

• You will play a key role in leading supplier relationships to deliver maximum value to Lloyds Banking Group.  

• You will help develop and deliver the Supplier Management third party strategy, driving business strategic requirements and building partnerships with senior internal and external partners for your portfolio of suppliers

• Working in collaboration with the business areas, you will ensure your suppliers deliver in line with expectations and drive incremental value and deliver competitive advantage in line with strategic and operational objectives.  

• Responsible for the active management of suppliers and application of the appropriate level of Treatment Standards.  

• By utilising data to identify trends, deliver continuous improvements to maximise our value and minimise risk in our supply chain.  

• Act as a source of expertise with your suppliers, providing professional advice to key partners and colleagues.  

What you’ll need: 
 

• Previous experience managing suppliers
  Demonstrated experience managing third‑party suppliers or partners, including performance oversight, relationship management, and ensuring delivery against agreed outcomes.

• Delivering results with accountability
  A strong track record of delivering outcomes, taking clear ownership for results, and being accountable for decisions, progress, and impact.

• Collaboration and stakeholder management
  Proven ability to work collaboratively across teams and functions, building effective relationships and managing a broad range of stakeholders with differing priorities.

• Risk management
  Experience identifying, assessing, and managing risk, ensuring appropriate controls are in place while enabling delivery at pace.

• Business insights
  Strong commercial and strategic awareness, with the ability to interpret data, trends, and insights to inform decision‑making and recommendations.

• Experience managing ambiguity and change
  Comfortable operating in uncertain or fast‑changing environments, adapting approach as needed and helping others navigate ambiguity and change effectively.
    

And any experience of this would be useful:  
 

• Commercial /Contract Management 

• An understanding of processes & practices relating to the Group’s Supply Chain Framework  

• An understanding and awareness of cyber, operational resilience, data privacy and technology.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
 

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people?
Join our journey!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.