About us
At Plexus, our vision is to help create the products that build a better world. By embracing an innovative culture of excellence, we pride ourselves on designing, manufacturing and servicing some of the world’s most transformative products. From life-saving medical technology and mission-critical defense solutions to sophisticated industrial automation, we’re proud to partner with our customers to bring their complex ideas to market.
Visit Plexus.com to learn more about our unwavering commitment to our vision.
Living Our Values
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. Our values unite and guide us in everything that we do.
Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.
As part of our team, you’ll do impactful work within an inclusive environment where everyone works together to achieve extraordinary outcomes. You’ll be empowered to reach your full potential through managing your own personalised development plan and access to our learning and development programs.
IT Support Engineer
Plexus is seeking a highly skilled and experienced IT Support Engineer to take ownership of complex technical escalations, maintain critical infrastructure components, and mentor junior staff. If you are proficient across the stack, from end-user support to server maintenance, we invite you to apply!
Due to the nature of project work we require candidates to hold U.K. nationality or to either have, or be able to go through, U.K. national security vetting and clearance.
Please note that this role is an on-site, full time position.
In this role you will role you will;
- Focus on advanced problem resolution and infrastructure stability.
- Serve as the escalation point for all complex hardware, software, and network incidents, driving issues to complete resolution.
- Manage and maintain core server infrastructure (physical and virtualized environments, e.g., VMware), including patching, monitoring, and troubleshooting performance bottlenecks.
- Oversee and optimize our Active Directory structure, Group Policy Objects (GPOs), DNS, and DHCP services.
- Develop, implement, and maintain IT operational documentation and disaster recovery procedures for critical systems.
- Lead small to medium-scale IT projects, such as system upgrades, migrations, or the rollout of new infrastructure technologies.
- Support Global projects to ensure smooth transitions.
- Provide advanced troubleshooting and support for sophisticated network components (e.g., firewalls, managed switches, Wi-Fi configurations).
What we’re looking for:
The ideal candidate must demonstrate proven expertise in the following areas:
- Experience: 2+ years in an advanced IT support, Systems Administration, or Infrastructure Engineering role.
- Systems Expertise: Deep proficiency with Windows Server operating systems (2016/2019/2022) and virtualization technologies.
- Automation: Scripting proficiency using PowerShell for routine administrative tasks and automation is highly desirable.
- Networking: Solid understanding of Layer 2/Layer 3 networking, VLAN configuration, and VPN technologies.
- Soft Skills: Exceptional diagnostic, analytical, and mentoring abilities to guide colleagues and interact confidently with senior management.
- UK Security clearance will be required for this role.
Your Rewards and Wellbeing
We believe in rewarding your contribution with a comprehensive package designed to support your life both inside and outside of work.
- Growth: Bespoke development plans and volunteer time off
- Health: Private medical insurance, Employee Assistance Program and vision care
- Wealth: Enhanced pension contributions, life assurance, and group income protection
- Lifestyle: Electric Vehicle and Cycle to Work schemes, plus 33 days of annual leave
Application Process
At Plexus, we don't look for culture fit, we look for culture add. We value the unique perspectives you bring and review every candidate holistically, balancing professional experience, education and individual journey.
Accessibility and Accommodations
As a Disability Confident employer, we recruit purely on the basis of skills and merit, ensuring an equitable process for everyone. We are committed to providing reasonable accommodations for individuals with disabilities or special requirements. If you require support during the application process, please contact us at [email protected] with your contact information and a description of your needs.
Note: This inbox is dedicated to accommodation requests; please note that application status updates cannot be provided via this address.
