The Lead Software Engineer is responsible for enhancing software system reliability, managing infrastructure, automating operations, and applying cloud engineering principles in a Site Reliability Engineering team.
Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Asset Management Position/Accounting & Holding world, you play a crucial role in an agile Site Reliability Engineering team. Your focus is on applying software engineering principles to automate operations and ensure the reliability, availability, and performance of software systems. Key responsibilities include instrumenting applications to create telemetry data, enhancing observability and monitoring, automating manual operational tasks, troubleshooting incidents, managing infrastructure, performing capacity planning, and conducting blameless post-incident reviews to improve system design and reduce downtime. This role bridges the gap between development and operations, requiring both strong software coding skills and operational expertise.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Asset Management Position/Accounting & Holding world, you play a crucial role in an agile Site Reliability Engineering team. Your focus is on applying software engineering principles to automate operations and ensure the reliability, availability, and performance of software systems. Key responsibilities include instrumenting applications to create telemetry data, enhancing observability and monitoring, automating manual operational tasks, troubleshooting incidents, managing infrastructure, performing capacity planning, and conducting blameless post-incident reviews to improve system design and reduce downtime. This role bridges the gap between development and operations, requiring both strong software coding skills and operational expertise.
Job responsibilities
- Seek continuous improvement of reliability, monitoring, and alerting for our mission-critical microservices.
- Instrument Spring boot Moneta apps for telemetric data.
- Apply technical expertise and problem-solving methodologies to provide support for multiple Cloud products and services.
- Implement & maintain scalable, secure, and efficient cloud environments for AWS platform automating infrastructure deployment, monitoring performance, optimizing costs, ensuring security and compliance, and troubleshooting issues.
- Design monitoring and alerting that is customer journey-based and directly proportionate to customer experience, supporting our 'you build it, you own it' model. Our alerts must be highly precise, as developer teams are engaged immediately with no triage.
- Think outside of the box to eliminate toil and enable controls excellence, automating as much as possible.
- Hands on with cutting egde AI/ML tools (copilot/GPT cline) to solve day to day issues.
- Contribute to internal tools, including our state-of-the-art framework for SLI and error budget aggregation.
- Enhance performance testing, forecasting, and capacity planning framework.
- Contribute to chaos engineering framework.
- Adds to team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
- Formal training or certification in software engineering concepts and proficient advanced experience.
- Fluency and Proficiency in Java Spring Boot/Python.
- Proven experience in infrastructure engineering for AWS platform/SRE/DevOps or similar.
- Knowledge of networking terminology, databases, compute, storage, deployment practices, integration, automation, scaling, resilience, or performance assessments.
- Hands-on practical experience delivering system design, application development, testing, and operational stability.
- Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.), container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.).
- Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
- Experienced in SRE/DevOps practices (SLA/SLOs, error budgets, MTTR, MTTD).
- Practical cloud native experience.
Preferred qualifications, capabilities, and skills
- AWS Certifications (e.g. Solutions Architect Associate).
- AL/ML knowledge.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Top Skills
AWS
Datadog
Docker
Dynatrace
Ecs
Gitlab
Grafana
Java
Jenkins
Kubernetes
Prometheus
Python
Splunk
Spring Boot
Terraform
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