Mondelez International products
Mondelēz International Logo

Mondelēz International

Junior Business Application Support (RSSL) (fixed term contract)

Posted 7 Days Ago
Be an Early Applicant
Hybrid
Reading, Berkshire, England
Junior
Hybrid
Reading, Berkshire, England
Junior
Provide IT support for scientific and business applications, assist with implementations, troubleshoot issues, and ensure quality standards are met.
The summary above was generated by AI

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Provide IT support to all functions and services at the Reading Science Centre and Wokingham.
Specifically this role contributes towards this by:

  • Supporting the business in the use of existing scientific and business applications. These include but are not limited to Labware LIMS, OpenLAB, Q-Pulse, IMS, AppletSpace, Dynamics, MyRSSL, Chromeleon and Data Manager.
  • Assisting with the implementation of solutions that meet the business needs of internal clients and stakeholders, providing appropriate training and support to colleagues/users.


At the Reading Science Centre and Wokingham this role is responsible for supporting approximately 400 user accounts and 200 instrument accounts. The role will also provide essential system and infrastructure support and ensure Quality standards are adhered to.
How you will contribute
You will:

  • Provide support to team members in the administration and advice for scientific and bespoke business applications at all levels of the RSSL business using established procedures for fault reporting and change management. Systems supported include; Labware LIMS, AppletSpace, Dynamics, MyRSSL, OpenLAB, IMS, Q-Pulse, Network Support & Data Management.
  • Support team members in liaising with technical partners, suppliers and functions, including HPe, BT, Ricoh, Agilent, LabWare, Thermo Fisher and internal teams, such as Network, Active Directory, Collaboration and InfoSys teams to effectively and efficiently implement fixes and changes.
  • Apply troubleshooting skills to incidents and requests, which could be high-level or lacking in detail. Act on these business needs, identifying solutions to quickly resolve issues related to scientific or local business applications.
  • Work as part of a team to support with the implementation of changes to systems & networks, as well as preparing and staging computers for the implementation of new software with minimal disruption to operations.
  • Ensure the delivery of IT systems meets operational quality standards and complies with appropriate regulatory and legislative requirements.


What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Some knowledge of Microsoft Windows and an understanding of O365 applications
  • Problem solving
  • Learning on the fly
  • Technical learning
  • Preferred IT experienced


More about this role
Work schedule: 100%
No Relocation support available
Business Unit Summary
Reading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.
Curious about us and want to learn more?
Please explore: Website YouTube LinkedIn Glassdoor
RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#RSSL
Job Type
Temporary (Fixed Term)
Analytics & Modelling
Analytics & Data Science

Top Skills

Appletspace
Chromeleon
Data Manager
Dynamics
Ims
Labware Lims
Windows
Myrssl
O365
Openlab
Q-Pulse

Similar Jobs at Mondelēz International

4 Hours Ago
Hybrid
Reading, Berkshire, England, GBR
Entry level
Entry level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Laboratory Science Apprenticeship involves learning and work balance, leading to a BSc in Chemical Science over four years while gaining practical lab experience.
Top Skills: Chemical Science TechniquesLaboratory EquipmentOnline Learning Platforms
Yesterday
Hybrid
2 Locations
Senior level
Senior level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Manager of Treasury Report Digitalization will lead automation initiatives for treasury data and reporting processes while enhancing analytics capabilities through advanced tools and AI solutions. Responsibilities include data integration, stakeholder collaboration, and providing training on new technologies.
Top Skills: APIsGCPPower BIS4Hana Treasury ManagementSap EccSQLTableau
6 Days Ago
Hybrid
Birmingham, West Midlands, England, GBR
Internship
Internship
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The role involves hands-on training in manufacturing operations, ensuring food quality standards, and safety while using production equipment over 15-18 months.
Top Skills: Lean Six Sigma

What you need to know about the Edinburgh Tech Scene

From traditional pubs and centuries-old universities to sleek shopping malls and glass-paneled office buildings, Edinburgh's architecture reflects its unique blend of history and modernity. But the fusion of past and future isn't just visible in its buildings; it's also shaping the city's economy. Named the United Kingdom's leading technology ecosystem outside of London, Edinburgh plays host to major global companies like Apple and Adobe, as well as a growing number of innovative startups in fields like cybersecurity, finance and healthcare.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account