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PGA TOUR

Manager, Shotlink Technical Operations

Posted 2 Days Ago
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In-Office or Remote
Hiring Remotely in United Kingdom
Senior level
In-Office or Remote
Hiring Remotely in United Kingdom
Senior level
Manages ShotLink technical operations, including camera build oversight, technology integration, field testing, troubleshooting, vendor relationships, equipment replacement, server and connectivity support, technical documentation, reporting, asset tracking, and tournament logistics. Requires extensive travel and coordination with vendors, Information Systems, operations teams, and tournament staff.
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Responsible for integrating new technology into current ShotLink processes and troubleshooting potential issues/solutions in the field. Test new technology and prototypes in the field, manage technology vendor relationships and serve as the point of contact for technical issues.

QUALIFICATIONS

  • Bachelor’s degree required
  • Five years of related experience is required
  • Understanding of networking, servers and operating systems is required
  • Extensive travel required; teamwork, initiative, dependability and promptness; ability to simultaneously work on multiple projects; ability to work cooperatively with a variety of individuals; excellent communication skills
  • Able to safely operate a utility vehicle such as, but not limited to, golf carts, utility carts, and shuttle carts

RESPONSIBILITIES/DUTIES

  • Oversee the camera build team and ensure all specifications are met; serve as the point of contact for technical issues and questions
  • Manage the relationship with technology vendors and is responsible for equipment replacement. Ensure that vendors have proper staffing for tournaments. Also supports operations with current and new technology
  • Test new technology and prototypes for feasibility of use in field. Work with Information Systems to determine how it can be successful
  • Generate reports about the technology; document successes and issues as well as changes that need to occur
  • Act as the point of contact for servers, power, internet and equipment
  • Responsible for technical, operational documentation and reports, as well as, assets documentation and truck logistic schedules
  • Special projects or other duties as assigned

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