Manager, User Experience

Drive the future of cybersecurity design by leading and growing a talented team of UX designers dedicated to delivering high-impact, intuitive experiences within a complex technical ecosystem. This role blends people leadership, strategic ownership, and hands-on design contribution to drive both executional excellence and long-term platform transformation.
About the Team
The Product Design team sits centrally within the broader Product organization and consists of approximately 40 professionals across UX Research, User Experience, Product Design, Content Design & Strategy, and UI Design. The team shapes how security professionals interact with complex systems and data, driving intuitive, scalable, and intelligent experiences that improve how customers detect and respond to threats.
About the Role
As a UX Manager, your primary responsibility will be to lead and grow a team of UX designers while driving high-quality user experiences across a transforming platform. Specifically, your focus will be to:

• Lead, mentor, and develop a team of UX designers across multiple product areas
• Drive high-quality UX execution across projects, ensuring consistency and delivery momentum
• Partner with Product and Engineering to align on priorities and deliver against user and business goals
• Translate complex problems and strategy into clear, actionable design direction
• Contribute to and drive product and design strategy aligned with platform transformation goals and principles
• Foster a collaborative, empathetic, and high-performance team culture
• Advocate for the customer by ensuring insights and research inform decisions
• Step in hands-on to provide design direction, critique, or execution when needed

The skills and qualities you'll bring include:

• Strong UX design expertise in complex or enterprise problem spaces
• Ability to break down ambiguity into clear, actionable design work
• Experience driving delivery in cross-functional product teams
• Comfortable operating as a player-coach, contributing hands-on when needed
• Ability to translate strategy into clear direction for teams
• Strong communication skills across varying levels of stakeholders
• Experience aligning design work to broader platform or system thinking
• Advocacy for user-centered design and research-informed decision making
• Experience working within or scaling design systems and platforms
• Familiarity with AI-driven products or data-rich environments (nice to have)
• Drives cross-functional collaboration between Product, Engineering, and stakeholders to ensure strategic alignment and seamless delivery
• Translates customer needs and business goals into a strategic platform vision that dictates clear product and design direction
• Establishes clear ownership and expectations to build and mentor high-performing design teams, holding myself and others responsible for driving growth and team health
• Drives momentum and clarity in complex environments by making efficient, transparent decisions that resolve challenges and ensure high-quality execution
• Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
#LI-PB1
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.