Owns and evolves Ericsson’s Mission Critical Network managed services portfolio, ensuring resilience, availability, security, compliance, and commercial viability. Develops portfolio strategies, supports sales and proposal activities, coordinates cross-functional stakeholders, informs investment decisions, and contributes to marketing and industry events. Requires deep technical and operational knowledge of mission-critical networks and the ability to bridge technical and commercial perspectives.
Grow with us
The Mission Critical Network Portfolio Director is responsible for the MSN portfolio section addressing mission-critical networks and operations. The position ensures that mission-critical managed services offerings meet high resilience, availability, security and compliance requirements and are commercially viable.
Role Responsibilities
Join our Team
Role Authority
Propose and recommend mission-critical portfolio definitions and changes to BPD and SA MSN governance.
Required, Skills, Experience and Qualifications
Preferred Skills and Experience
Behaviours and Competencies
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || Reading
Req ID: 790446
The Mission Critical Network Portfolio Director is responsible for the MSN portfolio section addressing mission-critical networks and operations. The position ensures that mission-critical managed services offerings meet high resilience, availability, security and compliance requirements and are commercially viable.
Role Responsibilities
- Own and maintain the portfolio of Mission Critical Network managed services, including service definitions, resilience and availability characteristics, security and compliance elements and commercial constructs.
- Develop portfolio strategies and offerings tailored to mission-critical customers in close collaboration with SA MSN delivery units and relevant Solution Areas.
- Collaborate closely within BNEW and BCSS on joined up approach for MCN across the Ericsson product and service portfolio.
- Ensure mission-critical services integrate appropriate EOE, MSDP, ANO and security capabilities, in alignment with BPD Capabilities Development, AI Innovation and Security.
- Support MA/CU Sales and MSCOOs in mission-critical opportunity qualification, solutioning and proposal development with portfolio content and guidance.
- Engage with MSN TAMs and MA Regional Security Directors, as appropriate, on mission-critical portfolio topics, including industry events and reference discussions.
- Provide feedback from mission-critical engagements into overall MSN portfolio evolution and investment decisions.
- Contribute to marketing campaigns, communications and industry events.
Join our Team
Role Authority
Propose and recommend mission-critical portfolio definitions and changes to BPD and SA MSN governance.
Required, Skills, Experience and Qualifications
- Education - University degree in engineering or equivalent.
- Experience - Typically 7+ years in mission-critical networks, managed services, or operations with strong exposure to security and resilience requirements.
- Skills - Deep technical and operational understanding of mission-critical networks; knowledge of security and compliance frameworks; portfolio and commercial skills. Excellent communications skills including at industry events and with industry executives and analysts.
Preferred Skills and Experience
- A good demonstrated working knowledge of the Ericsson Operations Engine
- Knowledge of the BCSS business development process for Product Management
- Knowledge of the Ericsson sales process
- Adept at using AI for workplace productivity
Behaviours and Competencies
- Structured thinking and ability to influence change
- Strong collaboration and leading by example
- Customer and value focused
- Integrity and resilience
- Able to bridge technical and commercial perspectives
- Innovative and entrepreneurial
- Risk awareness, strong stakeholder management, ability to work with customers and regulators on sensitive topics.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || Reading
Req ID: 790446
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Defines and executes the research agenda for telecom network operations, platforms, applications, and autonomy. Synthesizes industry and technology developments, develops future operating-model concepts, evaluates emerging technologies, and provides recommendations for roadmap adoption. Builds internal and external research partnerships, supports AI and autonomy strategy, contributes to thought leadership, and delivers actionable intelligence for new offerings and market opportunities.
Top Skills:
AICloud ComputingEricsson Operations EngineNetwork Automation
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads AI and autonomous-operations innovation for a telecommunications domain. Owns the innovation roadmap, prioritizes operational use cases, designs end-to-end solutions, and guides cross-functional teams through validation and industrialization. Develops reusable architectures, runbooks, statements of work, KPIs, and value cases while supporting customers, sales, delivery, and partners. Requires extensive telco operations experience, AI or analytics solution leadership, and the ability to deliver complex solutions into live networks.
Top Skills:
Ai/MlAutonomous OperationsChange ManagementCore NetworksFault ManagementGenerative AiIp NetworksRanService Assurance
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Manages R&D and capital expenditure investment governance for tools, platforms, and innovation initiatives. Oversees planning, prioritization, forecasting, budget tracking, financial reporting, and compliance with governance tollgates. Partners with business, product, architecture, project, and finance stakeholders to align investments with strategic roadmaps, manage deviations, and provide portfolio insights for leadership decisions.
Top Skills:
AIEricsson Operations Engine
What you need to know about the Edinburgh Tech Scene
From traditional pubs and centuries-old universities to sleek shopping malls and glass-paneled office buildings, Edinburgh's architecture reflects its unique blend of history and modernity. But the fusion of past and future isn't just visible in its buildings; it's also shaping the city's economy. Named the United Kingdom's leading technology ecosystem outside of London, Edinburgh plays host to major global companies like Apple and Adobe, as well as a growing number of innovative startups in fields like cybersecurity, finance and healthcare.
