Manage and develop key customer relationships, achieve sales targets, implement strategies, oversee sales processes, and ensure effective communication with stakeholders.
The NKAM purpose is to develop mutually beneficial business relationships between Linde and their designated portfolio of customers. Whilst also ensuring:
National Key Account individual targets are achieved
Ensuring all CRM targets including visits, pipeline and quotation quotas are met
Develop and implement a customer strategy for all accounts within their portfolio in conjunction with the CDP and contract managers.We offer:
National Key Account individual targets are achieved
Ensuring all CRM targets including visits, pipeline and quotation quotas are met
Develop and implement a customer strategy for all accounts within their portfolio in conjunction with the CDP and contract managers.We offer:
- Achieve business objectives for NKA within designated customer accounts (OI, Net Sales, Profit)
- Manage and develop their National Key account portfolio and pipeline including renewals; through the EOC process.
- Take responsibility for the sales process from forecasting enquiries and order to delivery
- Maintain and update CRM systems to show all customer visits and review meeting.
- Co-ordinate and respond to all tenders received in conjunction with relevant teams within the business.
- Respond and facilitate to any short term rental requirements. Identify profitable business opportunities from targeted accounts.
- Ownership of customer communication and stakeholder management.
- Collaboration with the LMH UK Regional Sales team to deliver the most effective customer solution and experience.
- Analysis of account profitability data, identification and proactive intervention to optimise performance.
- Assist in the resolution of aged debt and invoicing queries. Identify any health and safety concerns and advise any necessary recommendations, for both LMH employees and our customers.
Any ad-hoc duties as defined by your line manager.
Tasks and Qualifications:Required functional competencies /experience and qualifications:
- Relationship management
- Commercial acumen
- Strategic business acumen
- Results focused
- Stakeholder management (internal and external)
- Forecasting, planning and strategy development
- Negotiation skills
- Complex sales process understanding
- Product/solution knowledge
- Change management
- Forecasting and reporting skills
- Communication, presentation skills
Information Technology
Top Skills
Crm Systems
Similar Jobs
Biotech • Pharmaceutical
The Key Account Manager is responsible for promoting Novartis Breast Cancer products in Hampshire and Dorset, achieving sales targets, developing business networks, and fostering relationships with key opinion leaders.
Top Skills:
Ai Based Tools
Energy • Renewable Energy
The role involves constructing, maintaining, and repairing the electrical distribution network, ensuring safety adherence and performing jointing work.
Top Skills:
Electrical DistributionJointing
Fintech • Software • Financial Services
As a Paraplanner, you will create suitability reports and technical calculations, supporting advisers while managing your own workload without client contact.
Top Skills:
Cashflow ModellingFinancial Planning ProductsPension Transfers
What you need to know about the Edinburgh Tech Scene
From traditional pubs and centuries-old universities to sleek shopping malls and glass-paneled office buildings, Edinburgh's architecture reflects its unique blend of history and modernity. But the fusion of past and future isn't just visible in its buildings; it's also shaping the city's economy. Named the United Kingdom's leading technology ecosystem outside of London, Edinburgh plays host to major global companies like Apple and Adobe, as well as a growing number of innovative startups in fields like cybersecurity, finance and healthcare.
