Operations Manager - Seafield Depot

Operations Manager – Systems, Data and Environmental Projects

Salary: £56,392 - £67,457 

Hours: 36 per week 

Be part of shaping the future of frontline services through innovation, performance improvement and operational excellence.

About the Role

We are seeking an experienced and forward-thinking leader to oversee Systems, Data and Environmental Projects within our Neighbourhood & Environmental Services. This is a key senior leadership role with responsibility for driving strategic improvement, strengthening performance management and delivering transformational change across the service.

You will play a leading role in improving efficiency, embedding innovative technologies and ensuring high-quality operational outcomes that support the Council’s priorities and meet the needs of our communities.

You will have overall responsibility for developing and delivering the digital strategy for Neighbourhood & Environmental Services, while also leading a programme of environmental improvement projects through a specialist team of officers. Using key systems and technologies including Bartec, Confirm, Verint, ArcGIS and Power BI, you will establish a clear strategic approach to systems development, data and performance, identifying opportunities to improve services and drive greater efficiency.

The role will also lead the development of our communications and recycling campaigns strategy, helping to increase engagement and support improved environmental outcomes. You will explore future opportunities for the development and transformation of Waste and Cleansing services, ensuring that our approach remains innovative, efficient and responsive to changing needs.

Working closely with Heads of Service, senior managers and key stakeholders, you will oversee complex and high-profile projects, provide strategic insight and influence decision-making across the service. You will champion a culture of continuous improvement, innovation and evidence-based decision-making within a diverse and fast-paced operational environment.

Key Responsibilities:

• Lead and coordinate strategic service improvement initiatives across Operational Services. 
• Develop and implement performance frameworks, targets and improvement programmes. 
• Drive the adoption of new technologies, systems and innovative ways of working. 
• Provide expert advice on operational efficiency, service design and business transformation. 
• Lead complex projects involving multiple teams, stakeholders and external partners. 
• Oversee procurement, contract mobilisation and contract performance management. 
• Use data, research and evidence to identify opportunities for service enhancement. 
• Manage risk, compliance and governance processes to support effective decision-making. 
• Prepare comprehensive reports, business cases, briefings and strategic recommendations
   

You will be an accomplished manager with experience leading multidisciplinary teams and delivering complex organisational change programmes. You will combine strong strategic thinking with excellent stakeholder management skills and a proven ability to translate ideas into measurable improvements.

Essential Requirements:

• Significant management experience leading and developing multidisciplinary teams. 
• Proven experience delivering strategic projects, organisational improvement initiatives and systems development. 
• Experience within Environmental services 
• Strong understanding of performance management and continuous improvement within operational or frontline services. 
• Experience working with diverse stakeholders and adopting a customer-focused approach. 
• Excellent analytical, financial and problem-solving skills. 
• Strong project, stakeholder and performance management experience. 
• Ability to communicate, negotiate and influence effectively at all levels. 
• Degree-level qualification (or equivalent relevant experience). 

View Operations Manager job description

View Operations Manager person specification

THE CITY OF EDINBURGH COUNCIL

About Us:

Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career.

Our Culture:

Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council.

Equality, Diversity and Inclusion:

We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.

As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.

Happy to talk flexible working.

Colleague Support and Wellbeing

As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.

We’re committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.

We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.

Reasonable Adjustments:

We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.