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The Senior Manager will lead the Strategic Customer Success team, focusing on developing strategic success plans, managing enterprise customer relationships, and overseeing team performance to achieve goals. Responsibilities include mentoring staff, analyzing customer insights, and collaborating with internal teams to enhance customer satisfaction.
Atlassian's partner ecosystem is dedicated to unlocking the full potential of every team. Our partners enhance Atlassian's offerings through consulting, implementation services, and innovative solutions. These include specialized industry knowledge and geographic coverage, enabling our customers to maximize their use of Atlassian products.
The Partner Strategy & Transformation team plays a crucial role in executing a comprehensive plan in collaboration with key leaders and teams, aiming to create significant business impact for Atlassian customers.
In the Partner Strategic Initiatives Lead role you will be responsible for evaluating, developing and implementing key transformation initiatives to change our partner organization. This role will work collaboratively with counterparts in RevOps to drive alignment and success of initiatives.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
The Partner Strategy & Transformation team plays a crucial role in executing a comprehensive plan in collaboration with key leaders and teams, aiming to create significant business impact for Atlassian customers.
In the Partner Strategic Initiatives Lead role you will be responsible for evaluating, developing and implementing key transformation initiatives to change our partner organization. This role will work collaboratively with counterparts in RevOps to drive alignment and success of initiatives.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
- Own the day-to-day management and execution of a portfolio of transformation initiatives, breaking down high level strategic objectives into clear, executable programs with defined milestones, deliverables, and KPIs.
- Coordinate cross-functionally to align teams and stakeholders, remove blockers, and ensure that initiative timelines are executed in a timely manner.
- Facilitate ongoing critical communication with executive sponsors, key stakeholders, and project teams to track progress and manage expectations.
- Proactively seek, obtain and incorporate stakeholder feedback and requirements to inform the transformation initiative plan.
- Proactively surface and monitor risks and dependencies and implement mitigation strategies/solutions to minimize impact to programs.
- Define success metrics, monitor performance, and deliver clear ROI data on initiatives.
- 7+ years experience in partners and alliances at an enterprise SaaS company
- Proven executing a portfolio of strategic initiatives accelerating GTM efforts.
- Deep knowledge of the partner lifecycle and enterprise GTM
- Strong collaborator and communicator with a history of connecting teams to deliver large impact.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
What you need to know about the Edinburgh Tech Scene
From traditional pubs and centuries-old universities to sleek shopping malls and glass-paneled office buildings, Edinburgh's architecture reflects its unique blend of history and modernity. But the fusion of past and future isn't just visible in its buildings; it's also shaping the city's economy. Named the United Kingdom's leading technology ecosystem outside of London, Edinburgh plays host to major global companies like Apple and Adobe, as well as a growing number of innovative startups in fields like cybersecurity, finance and healthcare.
