Who we are looking for
Global Delivery Custody is forming a central support team for the Payments, Cash, and Custody (“PCC”) strategic development program. PCC is a multi-year effort to modernize and simplify State Streets core custody technology platforms. The program is a collaborative approach across Global Delivery, Product, and Technology with integrated planning and decision making. Key outcomes include ensuring STT meets regulatory and market processing requirements, demands of current clients, and creating a world class, competitive Custody product offering The Global Delivery PCC team will work closely with IT and Product to drive the strategy and execution of PCC program components. This team will be responsible for ensuring effective end product design and client migrations.
Why this role is important to us
- Over the next 3-5 years State Street will deploy a next generation platform infrastructure that will be the foundation of our custody operating model and help drive our goals to improve service delivery, quality, resiliency, and productivity optimization
What you will be responsible for
As an Officer in the PCC program, you will be responsible for coordination across the different value streams of GD PCC Program activities. Work with specific project teams & leads to help coordinate local execution and impact. Function as a point of contact and communication with the leadership related to PCC status and key milestones. Lead strategy and efforts horizontally across value streams to drive consistency and automation for common activities such as project management, business analysis, training, testing, reporting, and Operational readiness. The role will evolve with the PCC program, and the team will play an important role in the broader PCC program leadership team and help evolve and drive benefits across all aspects of PCC.
What we value
- Replacing IBS/Hogan DDA infrastructure with Temenos Transact platform
- Migration to a new, enterprise payment initiation platform; State Street Payment Hub
- Enterprise-wide migration to SWIFT ISO 2002 messaging format
- Modernize our payments platforms including retirement of MTS and making RTPS ISO 2022 compliant in all direct clearing markets
- Enhance screening capabilities and integration with FIRCO platform
- GD focus areas will include ensuring GD business needs are achieved through the program, development spend, and prioritization aligns with GD overall strategy, GD meets its obligations to the program, and to ensure effective platform conversions and overall business readiness
- The central team will integrate with other PCC governance supporting Technology and Product and work with Global Simplification leadership to be aligned on initiatives and dependencies
- The GD PCC Program team is being established to serve as a central point of coordination of deliverables across Global Delivery for the PCC programs individual development initiatives
PCC Team Members of the team will have the opportunity to:
- Engage in a diverse group of initiatives
- Help to define the future State Street Custody model
- Interact with multiple levels of management
- Enhance key strategic, communication, and leadership skills
Education & Preferred Qualifications
Functional & Domain Expertise- Strong experience in Business Analysis within banking, payments, custody, cash management, or financial services platforms.
- Understanding of payments processing, DDA platforms, ISO 20022, SWIFT, or transaction banking concepts is highly desirable.
- Experience supporting large transformation or migration programs in a regulated environment.
- Requirements elicitation, documentation, and validation
- Process mapping and data analysis
- Stakeholder management across global teams
- Support of testing, UAT, and business readiness activities
- Experience working in Agile and/or hybrid delivery models
- Familiarity with requirements and testing tools (e.g., JIRA, Confluence, Clarity, or similar)
- Strong documentation and communication skills suitable for senior stakeholder and program‑level audiences
Additional requirements / Other Skills
- Ability to operate effectively in a complex, multi‑stakeholder global program
- Strong analytical mindset with attention to detail and traceability
- Proactive ownership of business outcomes, not just documentation
- Comfort working across technology, operations, and product boundaries
- Commitment to quality, risk reduction, and operational resilience
- Strong managerial and communication skills
- Ability to influence and drive execution
- Flexible with shifts as per the project requirement
- 8+ years’ experience in financial services. Preferably having been involved in key transformation projects/initiatives; Project Management and Business analysis experience; Back-office operations experience (Payment initiations, Experience in using HGN/IBS applications).
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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